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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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December 09, 2022

Great service and very polite. Quick turnaround and minimal waiting very pleasant experience. Clean and quiet waiting area. More

by SCOTTBERMAN112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2022

After having my car for 4 hours, on picking it up, there was an issue present with the tire pressure sensor that wasn't there before I dropped the car off. It cost an additional $300 to repair. Today I di More

by THOMASBERTA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Customer service is great! Will definitely come back again, affordable pricing too. Thanks for everything. More

by rmclav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Staff at the counter is always taking care of customers and everything is so smooth. More

by shinya_4_3_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Service was great! Especially Vilma…! Also kudos to the mechanics in the garage! I highly recommend Rivera Toyota! More

by dsfini02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

I’ve been dealing with this dealership for 10 years now I’ve always had a pleasant experience in the service department never had any issues very friendly, very professional More

by carolyn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Tully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Completes all the work requested within the estimated schedule. They are very thorough and timely and document all the work. More

by DXCHAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

My experience has been that they are timely, efficient, communicative and attentive. And they always service the car well! More

by ISALES.CYNTHIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Oil was left all over the bottom of truck. Oil marks inside door panels and outside. I have asked to protect steering wheel and seats when you first arrive and nothing has been done resulting More

by neomarcardoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

I have had 2 great experiences now at this dealership with 2 different service "helpers". Most recently, it was fairly crowded but the person was so friendly and apologetic and my car was done way faster More

by SHARON.GOODWIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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