Rivera Toyota - Service Center

My Service Service is wonderful, from the first point to the end. Waiting in the show room is a wonder experience. Coffee and bagels were a great touch. Service is wonderful, from the first point to the end. Waiting in the show room is a wonder experience. Coffee and bagels were a great touch. More

Prompt and efficient service The service appointment was easy to make, and my car was serviced in a timely fashion. Plus they throw in a car wash! Good job, Ron, and the whole s The service appointment was easy to make, and my car was serviced in a timely fashion. Plus they throw in a car wash! Good job, Ron, and the whole service crew. More

Excellent Service My second scheduled service was an overall inspection and oil change. I waited about 75 minutes which was my expectation and the service experience wa My second scheduled service was an overall inspection and oil change. I waited about 75 minutes which was my expectation and the service experience was smooth and without any surprises. The Service Advisor, Mark Anderson was polite, informative and thorough. Oh, in their very clean facilities fresh coffee, beverages and bagels were available while I waited, a very nice touch. More

5000 mile service My service advisor, Mark Anderson, was excellent. My car was ready ahead of schedule. Car was washed & vacuumed although windows were streaked. My on My service advisor, Mark Anderson, was excellent. My car was ready ahead of schedule. Car was washed & vacuumed although windows were streaked. My only complaint is that the service technician left the paper mat in the car. I appreciate that they use these mats but they should remove it before giving it back to the customer. I shouldn't have to remove a dirty mat from the car and then look for a place to dispose of it. I have used this dealership for several years and this problem happens almost every time. More

Great Service The staff is very efficient and attentive. Excellent customer service! The time efficiency with the service is always impressive. Mark takes his ti The staff is very efficient and attentive. Excellent customer service! The time efficiency with the service is always impressive. Mark takes his time explaining what was done and what's needed for future. I am very pleased with the overall service. Thanks for your service! Looking forward to our continued service, will definitely recommend friends and family. Brenda Gomez More

Quick The service was quick. They kept me informed. The waiting area had great wifi and was comfortable. I came in for a new headlight and they were able t The service was quick. They kept me informed. The waiting area had great wifi and was comfortable. I came in for a new headlight and they were able to also squeeze in a wheel alignment. I was done in 1 hr 15 min and my car was washed and vacuumed. More

Review for Mark Anderson Great service received from Mark at Rivera Toyota. He carefully explained all the details of the performed service. Very good experience at this place Great service received from Mark at Rivera Toyota. He carefully explained all the details of the performed service. Very good experience at this place, as usual. More

Review for Mark Anderson Mark is always informative explaining what needs to be done now and what may need attention in the future. Everything was completed in a half hours t Mark is always informative explaining what needs to be done now and what may need attention in the future. Everything was completed in a half hours time. More

Great work but expensive I had an inspection done here and they had to perform tests because my air bag light was on. They took care of a carwash and vaccumed inside my car fo I had an inspection done here and they had to perform tests because my air bag light was on. They took care of a carwash and vaccumed inside my car for free which I appreciated and surprised me. This dealer definitely knows how to do good work, and they recalibrated my airbag system and did the inspection for $170. This was about average for pricing. What surprised me was the fact that they told me my front links on my sway bar were loose and they offered to change it. When they told me it would be $540 I immediately declined. The average for this job should have been about $200-300 with parts and labor included. So as they do good work, I would make sure you are wary of what you should be paying for jobs before you go here. More

Excellent service and friendly staff I was very impressed with the level of service here at Rivera. They took me right away and the car was ready in less time than promised, washed and v I was very impressed with the level of service here at Rivera. They took me right away and the car was ready in less time than promised, washed and vacuumed. The serviceperson, Mark Andersen, was outstanding. Even when I displayed my complete ignorance when it came to the navigation system, he treated the stupid error I had made with dignity. I will definitely return More