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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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December 15, 2022

Never thought I would say that getting a new car, (Toyota), of course would be a pleasant experience, but Ivan was helpful, knowledgeable and concerned that I get the car I wanted and liked. And More

by steph.szuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Chavez
December 13, 2022

Cathy handled my maintenance and inspection service visit efficiently and cheerfully. The vehicle was ready at about the time she estimated and the cost for service was reasonable. More

by dcart5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

I have total confidence in Cathy Hutt, my service rep. Cathy is always cheerful, the best! I feel she is on top of everything and I fully trust her input. For many years now, any work done at Toyota se More

by MLP329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Your service department advisors are excellent. They are knowledgeable and attentive. My car was done ahead of schedule and with care. I will be coming back. Thank you all. More

by AnthonyM.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Rivera did an excellent job servicing my vehicle and keeping me informed with any issues. More

by Laurence Marchini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

1 hour and Check Engine light diagnosed and fixed, plus 2 other items. Service advisor Beth very courteous. More

by bschlossus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

I have nothing but praise for the courteous service attentiveness of the staff at Rivera More

by JOHNFLAN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Beth in the service department was wonderful! She helped my first service experience go smoothly. Thank you! More

by WIGGY761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Great service let me know that I needed a wheel alignment and the cost and when the SUV would be ready. More

by PURCHASEAITEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Great service, quick, trustworthy, helpful. Happy to be back in a Toyota. Look forward to continued service in Mt. Kisco. More

by sarah.moody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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