Rivera Toyota - Service Center

Service I was in for mainly wiper blade change. Since I was there I got an oil change, check of the battery and tire rotation Everything went well. I drove a I was in for mainly wiper blade change. Since I was there I got an oil change, check of the battery and tire rotation Everything went well. I drove away but on my ride home when I stopped I noticed the brakes made a noise-it made a noise several times on my way home. That last time I had my tires rotated the same thing happened. I am hoping that noise will go away and that I don't have to go back again. Kevin Feldman,service rep, was very nice. No problems with him at all More

Worth my 40 miles (each way) drive to this dealership Yes, I drove 40 miles each way to service my car at this dealership. As a physician in the medical field, scrutinizing things and making sure the 110% Yes, I drove 40 miles each way to service my car at this dealership. As a physician in the medical field, scrutinizing things and making sure the 110% is applied to my patients, not only what I have expect from my self, but also others. This is one dealership that doesn’t spare anything for their customers. I look at things, maybe others don’t consider, like how clean the restroom for example or how the employees professionally dressed and speak to the customers. This dealership surprisingly has all that, from the clean restroom to the professional attire and the respectful and clear way they communicate with the customers. I really don’t have to address the exception job they do serving the vehicles that come to them for service (other wise I wouldn’t be here in the first place). In the science of studying the human behavior we learned that people whom adhere to the previously mentioned details, you can be assured that whatever business you are going to do with them you are going to get the same level of attention they paid to their restrooms, attire e.t.c. This is a business that truly shows attention to details and I will be driving the 40 miles to them every single time I needed their services. I have to finally extend my gratitude to every one at this dealership for if it’s not for each and every one of them didn’t put their best foot forward this dealership would not perform at this level and I would like to include a special thanks to my service advisor Vincent. More

Mark is a caring professional I have been a loyal Toyota customer since 1995 and have bought numerous Toyota Camrys. I have back problems if my driver's seat is moved. Mark Ander I have been a loyal Toyota customer since 1995 and have bought numerous Toyota Camrys. I have back problems if my driver's seat is moved. Mark Anderson has been very helpful to make sure no Toyota employee moves the seat. In fact, he drives my car into the service area. Additionally, one morning my 2017 Toyota Camry flashed that my tire pressure was low. With no notice, I drove over to Toyota Express and Mark personally made sure that the issue was immediately remedied and that I could get to work in a timely fashion. I will only bring my car in for maintenance when he is working because I totally trust him to make sure my driver's seat will not be moved and the service will be done properly. More

Great Service I needed to get my daughter's Subaru serviced and was unable to get an appointment where I usually get our oil changed. I called the service departmen I needed to get my daughter's Subaru serviced and was unable to get an appointment where I usually get our oil changed. I called the service department at Rivera Toyota and was told I could bring it right over. By the time I had given Mark my vehicle and contact information, my car was already being serviced. When there was a slight delay in getting the right oil filter, Mark called to keep me posted. When I picked up my freshly washed and serviced car, Mark took the time to explain the multipoint inspection findings. I really appreciated the friendly, professional service from beginning to end even though my vehicle is not a Toyota and was not purchased here!! More

10,000 Miles Service Mark & Kevin got my car in and out of service quickly and even had the car washed! Thanks guys, wishing everyone at Rivera a Merry Christmas and Happy Mark & Kevin got my car in and out of service quickly and even had the car washed! Thanks guys, wishing everyone at Rivera a Merry Christmas and Happy New Year. More

Great service Vincent, the service rep. who handled my appointment, did a superb job. He explained clearly what is wrong, especially the items of safety concern, w Vincent, the service rep. who handled my appointment, did a superb job. He explained clearly what is wrong, especially the items of safety concern, with my van and what needs to be done. He also offer a complimentary car rental while they worked on my van. Overall a very good experience. More

25,000 mile service December 2017 - My Prius Mark Anderson supervised my 25,000 mile service, annual 2017 NYS Inspection, and car washing. He also scheduled my next service at the end. Rivera Mark Anderson supervised my 25,000 mile service, annual 2017 NYS Inspection, and car washing. He also scheduled my next service at the end. Rivera Toyota performed this service well and met my expectations. As a demanding consumer, I note that I left satisfied. Recommend. More

Great service! Fast, friendly and PHENOMENAL service as always. This place feels more like home then just having your vehicle serviced. The last time I was here Jos Fast, friendly and PHENOMENAL service as always. This place feels more like home then just having your vehicle serviced. The last time I was here Jose Azize helped me and he was PHENOMENAL! Today I had the pleasure of being assisted by Mark Anderson and he was PHENOMENAL as well. I'm going to refer all of my friends and family to Rivera Toyota and service. More

Oil Change Service great as usual. The waiting area very comfortable coffee and bagels available and the car came back washed looking great. Always a good experi Service great as usual. The waiting area very comfortable coffee and bagels available and the car came back washed looking great. Always a good experience at this dealership. More

Super Service I recently took my Camry in for a 50k mile service. It was excellent, as always. Kevin Feldman has been our wonderful service advisor for many years I recently took my Camry in for a 50k mile service. It was excellent, as always. Kevin Feldman has been our wonderful service advisor for many years. He knows everything about cars, and I trust him completely. I love seeing him. He should be declared a national treasure!! More