Rivera Toyota - Service Center

Professional, efficent service! Mark and John were fantastic. They took good care of my car, and of me while I waited. They are professional, and the service is what one would expe Mark and John were fantastic. They took good care of my car, and of me while I waited. They are professional, and the service is what one would expect when one goes to a dealer, but at a reasonable price! More

Service appointment This service department is very organized and focused on providing a great customer experience. From dropping off the car, to meeting with a service a This service department is very organized and focused on providing a great customer experience. From dropping off the car, to meeting with a service advisor ( in my case, Mark), to getting car status feedback - all is done in a courteous, transparent manner. More

NYS inspection. I came for a NYS inspection . I was able to come early. I was in and out quickly so I could get to work. This was much appreciated. I came for a NYS inspection . I was able to come early. I was in and out quickly so I could get to work. This was much appreciated. More

Routine Maintenance This dealership offers very good service. It has had some growing pains, as it expanded; but it is efficient and convenient, and appears to have work This dealership offers very good service. It has had some growing pains, as it expanded; but it is efficient and convenient, and appears to have worked out the initial kinks of moving to a new location. The pick up and drop off service makes all the difference. More

5000miles serviceCorolla Mark Anderson did a great job for us on our last 5,000 mile service for my Corolla. He got me out of there in a half hour. He also helped me with a Mark Anderson did a great job for us on our last 5,000 mile service for my Corolla. He got me out of there in a half hour. He also helped me with a question I had about our Avalone. He's a real pro and goes the extra mile for Rivera customers like me! Keep up the good work, Mark! I'd also like to put in a good word for Korolyn Echavarria, Rivera's business development consultant--Ms. Echavarria was very helpful in explaining a few special offers available for trade-ins and extended warranties. More

Simple and professional Needed 10k mile maintenance on Highlander. Showed up 20 minutes earlier than my scheduled appointment but it was no problem. Dropped car off and pic Needed 10k mile maintenance on Highlander. Showed up 20 minutes earlier than my scheduled appointment but it was no problem. Dropped car off and picked up at end of day, everything taken care of. Received a call mid-day to let me know it was done and all good. Mark was very friendly and professional and pleasure to work with. More

Excellent service I arrived this morning at the Service Center with possibly a problem tire. One tire had lost a lot of pressure within a 18 hours. Mark Anderson respon I arrived this morning at the Service Center with possibly a problem tire. One tire had lost a lot of pressure within a 18 hours. Mark Anderson responded quickly and followed through with diagnosis and recommended solution. I will return on Saturday to have tire replaced. More

Quick, easy service The staff was truly helpful when I brought my car in for service. They easily made me feel at home and I loved the waiting area with the TV and snacks The staff was truly helpful when I brought my car in for service. They easily made me feel at home and I loved the waiting area with the TV and snacks. Plus I didn't have to wait long anyway. Very efficient service. More

What looked like chaos turned out to be a well oiled machine At the valet parking sign an attendant gave me a tag and took my keys. Inside I met Mark who talked to me like a person. We took care of the business At the valet parking sign an attendant gave me a tag and took my keys. Inside I met Mark who talked to me like a person. We took care of the business I had at Toyota service and I left. After a call from Mark that the car was finished I went back and Mark met me. Done, complete, easy. Didn't have to explain again or find my car in the vast sea of cars. Thank You! More

Mark an the Staff are FIRST CLASS Mark and the service staff are reliable, professional and an all around pleasure to work with. I was provided with a loaner car with out even asking Mark and the service staff are reliable, professional and an all around pleasure to work with. I was provided with a loaner car with out even asking (a super nice one too) and was allowed to use it within my schedule... not theirs. My car was cleaned INSDIE AND OUT... and the repair is done and I was on my way. More