Rivera Toyota - Service Center

Twenty-five thousand Service Mark was excellent in every aspect: professional demeanor, courteous interaction and thorough in explaining the overall service. I am especially than Mark was excellent in every aspect: professional demeanor, courteous interaction and thorough in explaining the overall service. I am especially thankful for the car appointment being adjusted so that this service. Finally, picking up my car being completely cleaned inside (engine) out (the body) is a real plus. More

Service Depy. Great Service Dept. Brought my Rav4 in because the check engine light was on and my screen said my all wheel drive system was not connected. Spoke wit Great Service Dept. Brought my Rav4 in because the check engine light was on and my screen said my all wheel drive system was not connected. Spoke with mark Anderson about the issue and said I had to leave by 11AM. He got the the problem taken care of by 11AM and I was very appreciative of the service I was rendered. I have never had a bad experience with Rivera Toyota in all the years I have been going there.Highly recommended. More

Service Mark Has a friendly personality and attitude is very helpful and polite, I was very please with his service. Very knowledgeable staff quick and effici Mark Has a friendly personality and attitude is very helpful and polite, I was very please with his service. Very knowledgeable staff quick and efficient service provided. I also like the free Wi-Fi service available while you wait. More

Excellent Service I needed to have my car inspected and Rivera inspected my car and they did a superb job. I highly recommend Rivera for any automotive needs. I needed to have my car inspected and Rivera inspected my car and they did a superb job. I highly recommend Rivera for any automotive needs. More

Mark Andersonis amazing Mark went the extra mile to make sure I could get my trailer hitch put on in time for a bike race I was planning for. Great guy. Mark went the extra mile to make sure I could get my trailer hitch put on in time for a bike race I was planning for. Great guy. More

Specialist called before appt to make sure work to be done I made an appointment for what may have appeared to be a routine service, but service guy Mark took the time to call me in advance of the appointment I made an appointment for what may have appeared to be a routine service, but service guy Mark took the time to call me in advance of the appointment to get more information and more details about what was going on with my car. This was extremely helpful since I was waiting in person. This is absolutely great personalized service. Rivera is really on top of making your service appointment efficient and a pleasure. They have a nice roomy and comfortable waiting room at the service area with cushy chairs or a table to sit at, and coffee/tea and bagels, magazines and phone chargers. The guys who do intake for the cars outside are very professional. I felt welcomed and the staff was engaged with my appointment and my car. More

Service was GREAT I recently took my new 2018 RAV4 in for servicing because the PSI warning light was on. Within 15 minutes the service department identified the probl I recently took my new 2018 RAV4 in for servicing because the PSI warning light was on. Within 15 minutes the service department identified the problem and corrected it. They also washed and vacuumed my car. At no charge to me. Very pleased with how I was treated and the quick servicing. More

EXCEPTIONAL...CARING AND CONCERNED. Toyota Dealership in Mt. Kisco, New York. For my 5000 mile Service. While I haven't reached 5000 miles ...I think it was required. My husband is b Toyota Dealership in Mt. Kisco, New York. For my 5000 mile Service. While I haven't reached 5000 miles ...I think it was required. My husband is blind..and I am the driver. The personal were all caring and polite. They kept us informed as to time it would be ready and offered up a very comfortable waiting arrangement. A waiting room filled with amenities...TV...Coffee...Comfortable Chairs and reading material. I could say much more..so this is a few words... :) :) Thank you all. A special Thank you to MARK. Iris Samuels Proud Toyota Driver... . More

A wonderful experience Brought my Tacoma in for 10,000 mile FREE service / oil change. Dealt with Mark...great guy; friendly and professional. The waiting area is clean, com Brought my Tacoma in for 10,000 mile FREE service / oil change. Dealt with Mark...great guy; friendly and professional. The waiting area is clean, comfortable with comp tea or coffee and bagels. Big screen TV, magazines and a multiple tables if you need to get some work done. A great experience. They even washed my floor mats! Thanks again Mark. More

Personal Service My 2016 Prius is the finest car I have ever owned. Kelly Robinson in Sales found the exact car I wanted when it was a brand new model in short supply. My 2016 Prius is the finest car I have ever owned. Kelly Robinson in Sales found the exact car I wanted when it was a brand new model in short supply. Gracious and confident, Kelly continued her customer care long after the car was delivered. Mark Anderson in Service more than understands how much I love my car. Mark monitors every aspect of my two Priii and keeps my cars in top shape. What makes this dealership special? My wife had a slow leak in a tire on a Saturday afternoon. Her call to Rivera Service was welcomed by Mark and within half an hour her car was being repaired by their staff. Mark literally saved the day. Rivera Toyota is the kind of safety net that everyone deserves from a car dealer. Their success will continue long into the future because all of Rivera's staff are more than competent. They are good friends. More