Rivera Toyota - Service Center

Awesome service! Great service as always. Fast and extremely friendly environment. Very relaxing atmosphere. I always love to wait for my vehicle to because I'm able t Great service as always. Fast and extremely friendly environment. Very relaxing atmosphere. I always love to wait for my vehicle to because I'm able to chat with Mark, Robert and others. Catch up on some work and just kick back a bit. More

Excellent service We have been customers for a few years and it has always been great; however, since new ownership even better. The employees go out of their way to he We have been customers for a few years and it has always been great; however, since new ownership even better. The employees go out of their way to help. Ms Vilma Aurich who sold us the new Prius is now in service dept. She remembered us and went out of her way to explain some misunderstanding we had about some technology in the car. She actually came into the car and reviewed things with us. Thank you Vilma. More

35k mile service The staff at Rivera Toyota service department is fast, efficient and courteous. They went the extra mile in locating a part while I was there, so tha The staff at Rivera Toyota service department is fast, efficient and courteous. They went the extra mile in locating a part while I was there, so that I would not have to return again the following week. More

Best in Class Dealership! Everyone at Rivera Toyota has been so professional, helpful and plain nice people! From buying my car and searching for the specific one I wanted - t Everyone at Rivera Toyota has been so professional, helpful and plain nice people! From buying my car and searching for the specific one I wanted - to the Service Department. The whole team is worthy of the Rivera name! The best closer of all time ... and the best dealership of all time! More

5000 mile service Although service took a little longer than expected, I assume all items pertaining to 5000 mile check were completed as expected. Vilma was professio Although service took a little longer than expected, I assume all items pertaining to 5000 mile check were completed as expected. Vilma was professional and courteous. I’m assuming it was the Vilma listed under sales although it was service that was done. More

Frequent Flyer Efficient, friendly and personable service provided for an additional service needed do to hitting a curb. Diagnostics and recommendations were revie Efficient, friendly and personable service provided for an additional service needed do to hitting a curb. Diagnostics and recommendations were reviewed with me in terms I understand. Love my Highlander! More

oil change Fast easy appointments Courteous staff Knowledgable Comfortable waiting room Non aggressive personal I will come back for services even when I m Fast easy appointments Courteous staff Knowledgable Comfortable waiting room Non aggressive personal I will come back for services even when I must travel 25 miles More

Excellent service department The service department is well organized & responsive. Mark listened to what the problem was and made sure it was resolved to my satisfaction. The com The service department is well organized & responsive. Mark listened to what the problem was and made sure it was resolved to my satisfaction. The complimentary car wash and vacuum is a lovely addition to the service call. More

Good service Mark was very helpful and professional. Understood my situation well and went above and beyond to try to help me. Would 100% recommend to others. Mark was very helpful and professional. Understood my situation well and went above and beyond to try to help me. Would 100% recommend to others. More

Best service department! We've been coming to Toyota North (now Rivera Toyota of Mt. Kisco) for nearly 20 years, and one of the main reasons is the excellence of its service d We've been coming to Toyota North (now Rivera Toyota of Mt. Kisco) for nearly 20 years, and one of the main reasons is the excellence of its service department. We're were especially pleased with Mark's helpfulness today, going out of his way to schedule an appointment for our regular maintenance checkup and then following up with personal attention. Thanks, Mark! We really appreciate. That kind of service is what keeps us fans of your company! (Not to mention that as long-time Yankee rooters we've been fans of Mariano since the early 90s!) More