Rivera Toyota - Service Center

I usually don't take the time to write reviews at all, good or bad. However I received such amazing customer service from my Service Advisor Vilma I wanted to acknowledge that. She explained what my appoi good or bad. However I received such amazing customer service from my Service Advisor Vilma I wanted to acknowledge that. She explained what my appointment included in detail and answered all of my questions. She made me feel at ease and I knew right then I would leave happy. Thank you again Vilma for being so friendly, attentive and patient! Excellent job! More

Service Manager Tom Grimont found the problem and turned me over to service adviser Catherine Hutt. With everyone working together things happen right. RIVERA is the place to buy and have your car service me over to service adviser Catherine Hutt. With everyone working together things happen right. RIVERA is the place to buy and have your car serviced. Bruce Bell More

Great experience Very efficient, fast,convenient and friendly staff who were very friendly and very interested in my car, and service requirements Clean and nice wai Very efficient, fast,convenient and friendly staff who were very friendly and very interested in my car, and service requirements Clean and nice waiting area No more car washes More

Consistent Service Excellence We moved our services from Manhattan Toyota 3 years ago to Rivera Toyota of Mt. Kisco, and we have found a permanent (business) home for our car care. We moved our services from Manhattan Toyota 3 years ago to Rivera Toyota of Mt. Kisco, and we have found a permanent (business) home for our car care. We are on our 3rd Toyota Sienna. Everyone, and we mean EVERYONE, at Rivera Toyota has been the following: 1. Knowledgable about the cars and care 2. Direct and helpful regarding services performed 3. Efficient and motivated to work around constraints 4. Respectful, respectable and create a pleasant environment for their customers We highly recommend Rivera Toyota of Mt. Kisco for servicing needs. More

Service I have been going to Toyota service in Mount Kisco for 14 years. I have been dealing with Ronny for many years. I feel comfortable with him Thank you I have been going to Toyota service in Mount Kisco for 14 years. I have been dealing with Ronny for many years. I feel comfortable with him Thank you Great Guy More

Excellent Service Department I am pleased to write about the outstanding service I have received on my visits to your Service Department. You are greeted courteously when you f I am pleased to write about the outstanding service I have received on my visits to your Service Department. You are greeted courteously when you first arrive, are directed to your staff inside. who are also great. Today I dealt with Mike Kaminski for my inspection. He told me my wait time was within an hour and it was. He also advised me that my car has a recall on it which I need more time for so I will take care of that another visit. All of your service employees there are great. I would recommend your dealership to anyone. More

10k Service Came in for my 10k service. The staff was extremely friendly, efficient and made me aware of a Tacoma recall that they handled as well. Easy in, Eas Came in for my 10k service. The staff was extremely friendly, efficient and made me aware of a Tacoma recall that they handled as well. Easy in, Easy out. More

Excellent Service Rivera Toyota never fails to provide excellent customer and car service. The team is fast and efficient and I fully trust my vehicle in their hands. I Rivera Toyota never fails to provide excellent customer and car service. The team is fast and efficient and I fully trust my vehicle in their hands. I am so pleased to bring my car there for maintenance every chance that I get. Thank you, as always, for your assistance!! More

Very Accomodating Mike and the team over at Toyota Service managed to squeeze me in on a busy Saturday and had me back on the road in no time. Great Dealership all aro Mike and the team over at Toyota Service managed to squeeze me in on a busy Saturday and had me back on the road in no time. Great Dealership all around Sales and Service. More

A pleasure to deal with We took our Rav4 to Rivera Toyota for its 10,000-mile check, which comprised tire rotation, oil change and fluid check. This service was free as part We took our Rav4 to Rivera Toyota for its 10,000-mile check, which comprised tire rotation, oil change and fluid check. This service was free as part of the ToyotaCare program, but Mike and others were friendly and pleasant to deal with. Mike called soon, as promised, to to tell us the work was done but also to ask whether we wanted a vehicle inspection, which would soon expire. Then he called again to say the car was all set. The temperature outside was just above zero, which prevented them from from washing the car—I hadn't even known that was part of the service. But I also hadn't known they would vacuum the car, so that made for a nice surprise when I got back into the vehicle. Overall, it was a great experience. More