Rivera Toyota - Service Center

I had gone to a different Toyota service center previously that tried to upsell a bunch of service i really did not need for my 60,000 mile pre-paid service. Tinu Thomas, one of the Finance Manag previously that tried to upsell a bunch of service i really did not need for my 60,000 mile pre-paid service. Tinu Thomas, one of the Finance Managers and Cathy Hutt at Rivera Toyota got everything straightened out and my service did not cost anything extra. Both were professional, courteous and efficient. More

Cathy was very helpful and pleasant to work with, service department work on my car very clean, fast and efficient waiting room nice and clean. department work on my car very clean, fast and efficient waiting room nice and clean. More

Cathy was very helpful during our 10,000 mile check. Very efficient. Waiting area was properly distanced and clean. We’ll be back. Thank you. Very efficient. Waiting area was properly distanced and clean. We’ll be back. Thank you. More

Cathy was very nice. They greeted me outside to check my car in. Everything was clean, safe and masks were worn. Very satisfied with my experience. car in. Everything was clean, safe and masks were worn. Very satisfied with my experience. More

Was efficient, helpful, and a pleasant demeanor which made one of my rare COVID-era interactions a good one! Matched the quality of my previous experiences. made one of my rare COVID-era interactions a good one! Matched the quality of my previous experiences. More

The check in process went very smooth. Service advisor Cathy Hutt was very thorough in explaining the service. She made sure everyone was socially distant. Hutt is a great asset to the Rivera dealershi Cathy Hutt was very thorough in explaining the service. She made sure everyone was socially distant. Hutt is a great asset to the Rivera dealership. More

Good Job, Quick service in and out. Very pleasant. Met me at entrance, no wait at all. They clearly were expecting me. The only negative, if this can be considered a negative is they do not wash car. O me at entrance, no wait at all. They clearly were expecting me. The only negative, if this can be considered a negative is they do not wash car. Other dealers do this. More

Excellent customer service. Had to wait for car and it was ready when they told me it would be. Easy valet drop off. Anthony in customer service and Ron, service manager very helpful. was ready when they told me it would be. Easy valet drop off. Anthony in customer service and Ron, service manager very helpful. More

Cathy was a real pleasure to work with. I had a complex problem and the service department did great work at a very fair price. problem and the service department did great work at a very fair price. More