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2,118 Reviews of Rivera Toyota - Service Center
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February 01, 2021
I brought in the vehicle for an installation of something that should have been there already. The installation took longer than expected and they only told me when ready when I called. The installation did that should have been there already. The installation took longer than expected and they only told me when ready when I called. The installation did not work as expected and the vehicle will return to have it redone More
by jzebadiah
Verified Customer
January 28, 2021
Very convenient place to drop your vehicle for service. The advisor is very friendly, very courteous, and very patient. She sends me updates on the service being done. The advisor is very friendly, very courteous, and very patient. She sends me updates on the service being done. More
by Orebit
Employees Worked With
January 27, 2021
They continue to give friendly, prompt service in both their sales and service departments - it is for these reasons that I continue to buy Toyotas their sales and service departments - it is for these reasons that I continue to buy Toyotas More
by none
January 26, 2021
Rivera Toyota is.an extremely well run dealership. They have a great staff. They are knowledgeable and accommodating. I’m so satisfied with Rivera Toyota. have a great staff. They are knowledgeable and accommodating. I’m so satisfied with Rivera Toyota. More
by jojonastri
January 26, 2021
This is by FAR the best ran DEALERSHIP AND SERVICE dept in the North East, Cathy Hutt one of the service Advisors is simply OUTSTANDING, She is very friendly and Caring she knows what she is doing, alway in the North East, Cathy Hutt one of the service Advisors is simply OUTSTANDING, She is very friendly and Caring she knows what she is doing, always txting or calling to let you know what is happening with your vehicle. I love dealing with her, Mariano Should be proud of that entire team and especially Cathy. More
by Ivan M
Employees Worked With
January 25, 2021
From start to finish everything about the service I received is top rated. I will certainly return myself, and recommend others go there as well. received is top rated. I will certainly return myself, and recommend others go there as well. More
by wmd
Employees Worked With
January 22, 2021
Incredible work by the employees over at Rivera Toyota! Customer service was excellet and efficient in their efforts to help me with anything I needed. My service provider, Vilma, was professional and upfr Customer service was excellet and efficient in their efforts to help me with anything I needed. My service provider, Vilma, was professional and upfront with anything I needed done on my car. An absolute powerhouse of a work and a true gem at Rivera Toyota. More
by Damian C.
January 21, 2021
As always, amazing customer service from Cathy and the rest of the team. Service was performed quickly and efficiently . Excellent communication and trustworthy suggestions for additional service. rest of the team. Service was performed quickly and efficiently . Excellent communication and trustworthy suggestions for additional service. More
by EL
Employees Worked With
January 20, 2021
Great communication and service. Mike was very clear in explaining the service issues and transparent with the pricing. They made the service process very easy. explaining the service issues and transparent with the pricing. They made the service process very easy. More
by sdorfm01
Employees Worked With
Mike Kaminski
January 20, 2021
Once again, quality service. Diagnosis of a tricky one, an Evap Switching Valve that stuck open (tricky to replace, it's the one at the gas tank). They lubricated the one that I had, and ordered its replac an Evap Switching Valve that stuck open (tricky to replace, it's the one at the gas tank). They lubricated the one that I had, and ordered its replacement, which arrived quite promptly, and was replaced under warranty. Mariano has a service department that can't be beat, and advisors able to translate findings to customers. For a service department, that translates into an unbeatable combination. More
by Walter Lipman
