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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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December 23, 2022

Pleasant experience. Drive me to work and picked me up when car was ready. Minor adjustment to car, no charge. More

by aa125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Beth Hicks in service is the best. Helpful and super kind and always a wonderful experience with service appointments. More

by Cwest28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I had a good experience with Beth, the service representative. She was friendly, courteous and attentive. She informed me concerning additional issues with my car without pressuring me to do the s More

by cdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

They're the best, period. Gilding the Lilly further won't make my review any more meaningful. More

by Walter Lipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Very professional staff Beth was great and kept checking in with us. They made sure everything needed was done. More

by CATMO1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Everything was completed as reheated snd Cathy in Service followed up with me on the progress with my Camry b More

by BOBSUCHANEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Efficient scheduling, convenient waiting area with Wi Fi, courteous staff and knowledgeable mechanics. Excellent experience! Thank you, Beth! More

by Author
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

My service rep Catherine Hutt is sooo capable, Along with her intelligence, Cathy is personable, energetic, cheerful….. My service at Rivera Toyota is one thing I don’t have to worry about. More

by MLP329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bennett, ck in and driver
December 20, 2022

Beth was very helpful and I appreciate her efforts to get my service done without waiting an inordinate amount of time. More

by SIMENSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Broad
December 20, 2022

I am a new customer with a 2013 Toyota Highlander. Joe from service took my phone call and was willing to go the extra step to discuss my rare issue with an actual tech to confirm if they were familia More

by mhfalvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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