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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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April 26, 2021

I got 5k Toyota care on last Saturday. Easy to make appointment and that was great. It just took 30 mins.I really appreciate it. Thank you so much. More

by kakeru1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
April 26, 2021

I am just out of the hospital after heart surgery. My son took the car over for me to get the snow tires off and to get the car inspected. I am so appreciative of the help at the dealership. Jane Farley More

by JKFARLEY
Recommend Dealer
Yes
Employees Worked With
I do not know the names of those who helped Ed.
April 23, 2021

It was expensive—I needed new tires—but less expensive than I feared. The work was done promptly, the leak is fixed, and Cathy even got me a loaner. More

by MEKJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

I took my 2012 Camry in for servicing after hours. The after hours drop off is very convenient. Vilma was my service advisor. She called me early to explain what servicing my car needed based on the mi More

by janetmfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Very happy with the service and personnel. However, very disappointed that this dealership has decided to charge 4% for all work charged to a credit card. More

by KISCOKIDS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Took Rav4 in for refueling problem which was totally covered by Toyota. Just went to gas station and fueled up and problem was gone. Thanks! More

by drarinaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Friendly and efficient and loaner was great. Couldn’t ask for better communications and good managing of my expectations. Will definitely return for next service More

by OFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

I brought my car in for scheduled service. It was simple to make an appointment online and everyone I interacted with at Toyota was courteous and friendly. Service was quick. More

by ahgrove724
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

My service advisor Cathy was courteous and knowledgeable.She informed me of what was needed and advised me of upcoming events needed in the near future. More

by ARONOW74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Looked like leak in front diff. They said it was leaking power steering. Then they said it's not power steering and changed a transmission cooling line and used old clamps to secure it. Didn't get my multip More

by ERICCLINE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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