Rivera Toyota - Service Center

Awesome team there always go there I trust the team and everyone is absolutely wonderful there!! I have bought 3 cars from Toyota and I’m gonna buy another one !!! everyone is absolutely wonderful there!! I have bought 3 cars from Toyota and I’m gonna buy another one !!! More

The workers are courteous, attentive and pay close attention to detail. I waited while they changed the oil and replaced the auxiliary battery. My only surprise was being charged labor to change the attention to detail. I waited while they changed the oil and replaced the auxiliary battery. My only surprise was being charged labor to change the battery on the Prius. More

I went for putting four new tires on my Camry, after 30,000 miles. The work was done efficiently and I waited for less time than estimated. I appreciate the efficient, courteous service. 30,000 miles. The work was done efficiently and I waited for less time than estimated. I appreciate the efficient, courteous service. More

As always my service advisor, Vilma, was great she does whatever she can to meet the customer's needs. The policy of management to charge a 3.99% fee for the use of a credit card is outrageous and stops me whatever she can to meet the customer's needs. The policy of management to charge a 3.99% fee for the use of a credit card is outrageous and stops me from giving them a 5 star rating. More

Great place. Always friendly and a good price point for their work. They take the time to listen and try to get you in and out their work. They take the time to listen and try to get you in and out More

Went for the two year/24,000 mile check-up and NYS inspection. It took longer than expected which was fine. Only problem I had (which has happened in the past) was that when I left, the “maintenance d inspection. It took longer than expected which was fine. Only problem I had (which has happened in the past) was that when I left, the “maintenance due” prompt continued to come on. I had to turn around and go back to the service department. Mike had to get the technician to clear it and it took him quite a while to figure out how to do it. More

First time I brought the truck in, for a fuel pump recall. The person didn't tell me I need to have 1/3 of a tank of gas or less. Was required to pick up truck without any work being done. The second recall. The person didn't tell me I need to have 1/3 of a tank of gas or less. Was required to pick up truck without any work being done. The second time I told them the passenger door rattles and they never addressed the issue. Still my passenger door rattles. More

Service was great. I was in and out and everything went according to plan. i will be back to get more work done. 10/10 according to plan. i will be back to get more work done. 10/10 More

I was disappointed that I was not told prior to dropping the car off that I could've had a loaner car for the day. Secondly I was told that the service would be 4-5 hours? After getting on a train which cos the car off that I could've had a loaner car for the day. Secondly I was told that the service would be 4-5 hours? After getting on a train which cost me $28.00 within 15-20 minutes I was told my car was ready for pickup. I would've waited and drove to work. On the positive side the service people were courteous and professional. More

The service was very efficient and done well. I received a welcome discount for the product purchased, maybe because I am a regular and good customer. But I appreciated this also. The waiting room is also v a welcome discount for the product purchased, maybe because I am a regular and good customer. But I appreciated this also. The waiting room is also very nice. More