Rivera Toyota - Service Center

I was very happy with my recent, unexpected needed maintenance. Staff was friendly and my car was quickly serviced!! Of course I love my Corolla Hybrid! Learning a lot about how to care for it corr maintenance. Staff was friendly and my car was quickly serviced!! Of course I love my Corolla Hybrid! Learning a lot about how to care for it correctly. More

All went well with one exception - the new policy to charge a 3.99% fee for credit card charges. Annoying, also high as most banks charge as low as 1% and no higher than 3%. If you need to raise prices, charge a 3.99% fee for credit card charges. Annoying, also high as most banks charge as low as 1% and no higher than 3%. If you need to raise prices, do so directly, don't do something like this! I have a bias as a retiree after 30+ years with a credit card company, but you are charged that fee because the bank takes all the credit risk and you avoid the need to deal with checks or cash. More

Mike unanimously gives the best customer service he deserves a raise. Perhaps you want to correct The 25 word minimum in one sentence I explained my thought. deserves a raise. Perhaps you want to correct The 25 word minimum in one sentence I explained my thought. More

Have leased five cars from this dealership over the years and the service department is excellent. They are always very accomodating including with loaner cars. and the service department is excellent. They are always very accomodating including with loaner cars. More

I've beeing going to Rivera Toyota for service over 6 years and there's a reason I haven't stopped coming back. Vilma and Mike are my usual service writers and always deliver. They definitely set the bar years and there's a reason I haven't stopped coming back. Vilma and Mike are my usual service writers and always deliver. They definitely set the bar high for others to follow. Excellent service as usual. Thx! More

Great service. Responsive and clear about issues.explained in details what’s needed to be fixed and presented solutions.I would highly recommend to friends and family. issues.explained in details what’s needed to be fixed and presented solutions.I would highly recommend to friends and family. More

I had an issue with my tire and they took me in right away. Cathy was reassuring and calm when I was nervous. Can’t thank her enough! away. Cathy was reassuring and calm when I was nervous. Can’t thank her enough! More

Always on the ball, easy to schedule, very communicative with the customer. Wish they knew what the SmartCharge Reader is, but one thing at a time. with the customer. Wish they knew what the SmartCharge Reader is, but one thing at a time. More

Rivera Toyota was amazing as usual when I brought my car in for 5,000 mile checkup along with adjustment from the recall. My car was washed and inspected and all was done in a timely manner. in for 5,000 mile checkup along with adjustment from the recall. My car was washed and inspected and all was done in a timely manner. More

Always a problem free experience coming in for maintenance. Wait time is reasonable. Vilma was great! She kept me informed of what needed to be time and updated me several times during my wait. maintenance. Wait time is reasonable. Vilma was great! She kept me informed of what needed to be time and updated me several times during my wait. More