Rivera Toyota - Service Center

Prompt and courteous staff. Service department was good , and I was advised of any problems.. I do miss looking at the new cars in the showroom . Lastly, Bring back washing the car , please . and I was advised of any problems.. I do miss looking at the new cars in the showroom . Lastly, Bring back washing the car , please . More

As always the staff was cordial and very beneficial in helping me get through my service requirement. Things went fast and without any issues soo I'm delighted. the best part is my truck is driving beau helping me get through my service requirement. Things went fast and without any issues soo I'm delighted. the best part is my truck is driving beautifully. Celia More

Quick, easy, and quality service. word word word word word word word word word word word word word word word word word word word word. word word word word word word word word word word word word word word word word. More

The overall experience was welcoming the the space of people 6 feet from from each other was given it did not a long time I was in and out great work people was loving and polite people 6 feet from from each other was given it did not a long time I was in and out great work people was loving and polite More

Scheduled maintenance/ recall. Loaner car. Everything was perfect. Vilma was both great and a friendly personality is always a plus. Car was ready 2 hours early. was perfect. Vilma was both great and a friendly personality is always a plus. Car was ready 2 hours early. More

This is more work than I care to do. Everything was fine. I find this very annoying that I have to type in a minimum of 25 words IS RIDICULOUS fine. I find this very annoying that I have to type in a minimum of 25 words IS RIDICULOUS More

As usual all work was performed as expected. My only gripe is that the management wants to charge a service fee to use a credit card. This is ridiculous and might cause me to take my business elsewhere. gripe is that the management wants to charge a service fee to use a credit card. This is ridiculous and might cause me to take my business elsewhere. More

Everyone was professional and polite. The service was done in the time I was told. I look forward to my next visit for the complete service! Regards,. Lewis done in the time I was told. I look forward to my next visit for the complete service! Regards,. Lewis More

Service, communication, and professionalism was fabulous, as usual. Mike was in constant contact with me during the process, and answered any and all questions I had. as usual. Mike was in constant contact with me during the process, and answered any and all questions I had. More

My first time coming for service at Mt. Kisco Toyota. Got there at 11:00am on a Saturday, and didn’t get out until 1:45pm. Almost 3 hours for a routine 10k mile service. The lot attendant that greeted me was there at 11:00am on a Saturday, and didn’t get out until 1:45pm. Almost 3 hours for a routine 10k mile service. The lot attendant that greeted me was really great, I just didn’t like that I had to wait almost 3 hours. 2 hours in, and I had no updates from my service advisor. I used to work for a Toyota dealer, and even after covid and on saturdays, it doesn’t take this long. Unfortunately, probably the last time I come to Mt. Kisco Toyota. More