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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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June 12, 2021

I just recently leased a 2021 Venza and had a minor issue. It was handled quickly and expertly. I also changed service dealers on my existing 2017 Toyota Prius Prime. Again, days later, I had the same More

by John K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Great service , I had purchased an extended service plan with my new car in 2017 it had just expired the month before I brought it in for service and they still honored the plan. Thank you More

by JALBANESE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
June 11, 2021

Everyone was so nice and very helpful. I had an issue with my vehicle and was taken in right away and given a loaner vehicle. They resolved my issue and got us back into our vehicle within a day. More

by MELR824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kaminski
June 11, 2021

Exceptional service. I called to make an appointment and spoke with Catherine who was able to schedule my appointment the very next day. Catherine was extremely knowledgeable and had me in and out of the se More

by Nick Mc14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

It was my first complimentary service at Riveria Toyota. I would suggest that the service advisor should explain before hand what to expect from this service as I was expecting an oil change but was told th More

by NASBEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
June 10, 2021

The service was efficient but a bit costly and should have been folded into the leasing agreement again.That’s all I really had to say. I don’t think there should be a 25 word minimum in your survey More

by WFMOROSOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brunner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

The dealership staff is very warm and welcoming. The service team goes above and beyond to help you out. Tom and his team are great. I have worked with several of them and have never had any issues. More

by Rermedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
June 09, 2021

Great service as always - thanks. You really should not require 25 words to submit this form - service and quality of work is always excellent - doesn't take 25 words. More

by davidianhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Service was great. Less time than expected.Everyone was Service was great. Less time than expected. Everyone was extremely pleasant. I have nothing more to say. Blah blah blah blah blah blah blah blah More

by jcolletti825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

My car was in an accident and needed body work. Charlie, in the auto body department helped me out. First, the work done was great! To add, Charlie was so helpful and accommodating with car pick up and drop More

by MKB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie
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