2,117 Reviews of Rivera Toyota - Service Center
Catch Hutt keeps you posted and updated every step of the way. Repairs were excellent. Car runs like new. way. Repairs were excellent. Car runs like new. More
Cathy - thank you for the help today and for keeping me updated each step of the way! updated each step of the way! More
Very good very efficient please keep up your good work I will be back at some point thank you will be back at some point thank you More
All the people I worked with listened to me and were very attentive to my needs. attentive to my needs. More
Cathy in the service department is terrific. She kept us posted every step of the way. Better than updates from a doctor! She kept us posted every step of the way. Better than updates from a doctor! More
They were able to quickly diagnose and fix the problem. They did a good job. They did a good job. More
Timely communication with accurate and useful information. Issues appears to have been resolved correctly and the car performs. The representative who took my emergency call for towing the car in information. Issues appears to have been resolved correctly and the car performs. The representative who took my emergency call for towing the car in greeted me with exceptional courtesy and book my appointment immediately under a very stressful situation. A minor complaint is that the acidic corrosion surrounding the battery terminals were not adequately cleaned up. The cable ties for the terminal cable were left cut and was not replaced with a new restraint/cable-tie (I cut it to disconnect the positive terminal cable in attempt to diagnose the no start problem). I had expected both to be restored to original clean new car condition. Hence I was a little disappointed when I open the hood to view the repairs. More
Responsive and recommended what was needed. Honest when they couldn’t find something wrong. Pleasant on the phone. Honest when they couldn’t find something wrong. Pleasant on the phone. More
This dealership has great customer service. I always know I will have a pleasant experience when I take my RAV 4 here for service. I highly recommend this dealership. I always know I will have a pleasant experience when I take my RAV 4 here for service. I highly recommend this dealership. More