2,117 Reviews of Rivera Toyota - Service Center
The entire staff was friendly, knowledgeable and helpful. They made the process of buying a car less stressful for me. They made the process of buying a car less stressful for me. More
Be aware of your warranty. I was almost charged $500 plus dollars for a sensor replacement on the rear hatch. Seems very expensive if I had to pay. Glad I reminded staff of 3 y I was almost charged $500 plus dollars for a sensor replacement on the rear hatch. Seems very expensive if I had to pay. Glad I reminded staff of 3 year warranty. More
Everyone at Rivera Toyota of Mt. Kisco is First Class. From the moment we walked into the dealership to driving our new car home was a pleasant experience. Kisco is First Class. From the moment we walked into the dealership to driving our new car home was a pleasant experience. More
Beth was GREAT! !! I have a company fleet vehicle and having never brought it into Rivera Toyota until my check engine light came on. Rivera had never worked with f !! I have a company fleet vehicle and having never brought it into Rivera Toyota until my check engine light came on. Rivera had never worked with fleet company but worked through it and all work was completed and I had my car back by 4:00. Will ABOLUTELY be back and recommend Rivera to my colleagues. Thank you, Nick More
The Service Department runs efficiently and personnel are all very pleasant, knowledgeable, helpful and professional. all very pleasant, knowledgeable, helpful and professional. More
Efficient, pleasant, competent! I appreciate your prompt service. I will continue to use Rivera Toyota. Thank you! I appreciate your prompt service. I will continue to use Rivera Toyota. Thank you! More
Not visiting this service center, ever again. I have posted my review on yelp and they can verify from my name and date of service for reason of my dissatisfaction. I went for a regular service a I have posted my review on yelp and they can verify from my name and date of service for reason of my dissatisfaction. I went for a regular service and they did not do service I was charged for. I have no issue with the personnels working at the front desk. I think Cathy is a great worker. It is the people who actually does the servicing work that are not doing their job. Also they trying to sell you stuff all the time that you don't need. More
My customer service provider, Beth, was extremely helpful. She is efficient and responsive. She gave me confidence that my car was in good hands. helpful. She is efficient and responsive. She gave me confidence that my car was in good hands. More
Always courteous and communicative. And it's a bonus when they are also fast and efficient. We are super pleased with this service center. And it's a bonus when they are also fast and efficient. We are super pleased with this service center. More
Was helped by Vilma and also had the pleasure to meet Beth, who shared some of her own tea with me. She had offered to a couple customers who had a slightly longer wait and I thought the tea belonged to Beth, who shared some of her own tea with me. She had offered to a couple customers who had a slightly longer wait and I thought the tea belonged to the dealership. When I asked where I could get some, she immediately shared from her own. Very kind gesture, especially during the holidays. More