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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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January 10, 2023

The entire staff was friendly, knowledgeable and helpful. They made the process of buying a car less stressful for me. More

by NEWYEARSBABY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tinu Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Rivera
January 10, 2023

Be aware of your warranty. I was almost charged $500 plus dollars for a sensor replacement on the rear hatch. Seems very expensive if I had to pay. Glad I reminded staff of 3 y More

by exerfix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Everyone at Rivera Toyota of Mt. Kisco is First Class. From the moment we walked into the dealership to driving our new car home was a pleasant experience. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pileggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffani Del Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teolis Veras
January 09, 2023

Beth was GREAT! !! I have a company fleet vehicle and having never brought it into Rivera Toyota until my check engine light came on. Rivera had never worked with f More

by Zambrni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

The Service Department runs efficiently and personnel are all very pleasant, knowledgeable, helpful and professional. More

by nnee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Efficient, pleasant, competent! I appreciate your prompt service. I will continue to use Rivera Toyota. Thank you! More

by Author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Not visiting this service center, ever again. I have posted my review on yelp and they can verify from my name and date of service for reason of my dissatisfaction. I went for a regular service a More

by taradonmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

My customer service provider, Beth, was extremely helpful. She is efficient and responsive. She gave me confidence that my car was in good hands. More

by janfallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Always courteous and communicative. And it's a bonus when they are also fast and efficient. We are super pleased with this service center. More

by LAURAGAGNESCHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Was helped by Vilma and also had the pleasure to meet Beth, who shared some of her own tea with me. She had offered to a couple customers who had a slightly longer wait and I thought the tea belonged to More

by TT
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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