Rivera Toyota of Mt. Kisco

The experience was smooth and profession from check in with associates through exit with free service confirmation. with associates through exit with free service confirmation. More

All good. Service went smoothly with no issues or material delays. All good this time. Service went smoothly with no issues or material delays. All good this time. More

Professional, seamless, quick. All the staff I encountered were amazing . The car was excellent .. Thank you All the staff I encountered were amazing . The car was excellent .. Thank you More

Courteous, and prompt. We love the dealership and the Highlander. We have owned three of them starting in 2005. The 2021 is a better car than our 2017 Range Rover. And We love the dealership and the Highlander. We have owned three of them starting in 2005. The 2021 is a better car than our 2017 Range Rover. And at 40% of the price tag! More

Great service from desk and acting fast Thanks thanks thanks thanks thanks Thanks thanks thanks thanks thanks thanks thanks Thanks thanks thanks More

Kathy Hutt is a star! She is very easy to deal with, accommodating and efficient. She is respectful of her customer's time and money. and got my vehicle serviced on time She is very easy to deal with, accommodating and efficient. She is respectful of her customer's time and money. and got my vehicle serviced on time. More

Work was performed competently, but I was “sold” a maintenance service that was unnecessary (not in Toyota’s maintenance schedule for my vehicle’s age and mileage) and therefore unknowingly not covere maintenance service that was unnecessary (not in Toyota’s maintenance schedule for my vehicle’s age and mileage) and therefore unknowingly not covered by my prepaid maintenance contract since it was not a scheduled service. I didn’t know it wasn’t covered until after it was performed and I was billed while picking up my Tacoma. Very disappointing and unexpected given past experience which was good. It should have been clearly explained before it was performed, but it was not. If it was clearly disclosed, I would not have agreed to it. I responded as noted above to a text from the service adviser after pickup asking if there were any issues so that they may be resolved, but received no reply. I may consider using a different Toyota dealer as a result. More

Overall great experience - slight problem with financial but being resolved . I was accidentally enrolled into something I said no to but being resolved . I was accidentally enrolled into something I said no to More

What a great experience ! ! Kathy is great and very understanding to the needs of her customers ! Will ALWAYS recommend this dealership ! Kathy is great and very understanding to the needs of her customers ! Will ALWAYS recommend this dealership More

Catherine noticed that my NY State inspection was going to expire next month, so she saved me a visit to the dealer. Thank you. Charlie shuttled me back and forth to my house so that I didn't have to leave to expire next month, so she saved me a visit to the dealer. Thank you. Charlie shuttled me back and forth to my house so that I didn't have to leave my pup for long. Thank you again. I am very pleased with your service and would recommend you to anyone. More