Rivera Toyota of Mt. Kisco

Super Service We have known Kevin Feldman for more than 15 years. He is superb. He lets us know what services our Camrys need, and we always follow his recommend We have known Kevin Feldman for more than 15 years. He is superb. He lets us know what services our Camrys need, and we always follow his recommendations so that we get the best performance out of our cars. We trust him completely. He is honest, reliable, very warm and friendly. We love him!! More

why I pick Rivera Toyota? I just bough a Tocoma from Rivera Toyota today, Jul 29, 2015. It is not because there is not other dealers around. It is also not because they give yo I just bough a Tocoma from Rivera Toyota today, Jul 29, 2015. It is not because there is not other dealers around. It is also not because they give you free coffee and cold water drink. But, they can provide you professional services, timely following up. They always listening to what you need and quickly replay to your requests at right point, not too much, not too less. They don't play bu** sh** games that is all customers hate. My agent George Paonessa is a knowledgeable and energetic representative. And you also don't feel that the agent is the only single contact of this dealer. You are treated like a real "customer" starting from front-desk, with other agents and office managers, finally the finance manager Alan Nadler. This is a friendly environment. Go to Rivera and experience what I said. More

Amazing Customer Service Experience My fiancé and I ventured into Rivera Toyota with the intention of” just looking”. By the end of our conversation with Rob Boyle, we were happily purch My fiancé and I ventured into Rivera Toyota with the intention of” just looking”. By the end of our conversation with Rob Boyle, we were happily purchasing a RAV4. In fact we bought two! Rob, Liam and Alan are understanding, compassionate and amazing car salesmen. Our experience at Rivera Toyota was unexpectedly enjoyable. I would recommend this All-Star team to my friends, family and co-workers. Keep up the fantastic work, guys! More

great experience, quick and professional service. This dealership became rivera toyota about two weeks ago and so when my mom was ready to get a new car I figured we would give it a try. Before when i This dealership became rivera toyota about two weeks ago and so when my mom was ready to get a new car I figured we would give it a try. Before when it was toyota north it was awful, higher prices than any other toyota dealer and just run down in general. In two weeks the dealership looks much better, has a seating area with snacks and water while you wait. Very friendly to kids; no one likes having to take their kids car shopping, but it was wonderful that our sales person George Paonessa was ready with two coloring books and crayons to keep them occupied. George was very professional, thorough, and not pushy at all. He went through everything with my mother so she can understand every aspect of a lease (as it is her first lease experience). He also patiently went through all of the different models of the car and explained what features each had. He asked relevant questions to get a sense of the driver to match them with the perfect car and features. The managers Liam Tully and Angelo Formisano that calculated the pricing were very fair, I didnt feel like there was much negotiating necessary, there were no games like at some dealerships where they first quote very high and if you complain they will take a little bit off, and so on. During the finance portion of the purchase we met with Alan Nadler and he was very knowledgable and remedied any problems quickly and easily. I have leased many cars personally and this was hands down the fastest most pleasant experience I have had... and it wasnt even for me! It was 4 hours start to finish, and that included test driving, looking at four different models, the credit process etc. they installed a remote starter and the car was ready the next day. Pickup was very smooth, in and out in 30 mins. George even had the car running so it wouldnt be scolding hot when my mother was ready to drive off the lot. The plates were transferred before we finished signing paperwork and George helped transfer all of my mothers belongings to her new car and that was it! I have had experiences at other dealerships where pickup was 2 1/2 hours long! More

Top Notch Dealership! Our sales rep. George Paonessa was professional, friendly and accommodating. The Rivera Team goes out of their way to get you what your looking for a Our sales rep. George Paonessa was professional, friendly and accommodating. The Rivera Team goes out of their way to get you what your looking for and makes the whole process run smoothly without waiting for hours and hours. I'm now driving the Corolla I wanted and couldn't be happier! Big thumbs up...we will be coming back! More

First Class Service I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. It is easy to see that the employees at this dealership take pride in their work. This is a very clean facility with highly motivated people who know how to treat customers. My car was serviced ahead of schedule and it was done with a smile. I will return. THANK YOU :) More

Air bag replacement Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in, fixing the problem, accurate billing estimates and final checkout. More

Feels like Family I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anyth I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anything ever... they only advise and never feel pushed into anything... They are friendly and knowledgeable. I have had emergencies and they have been there 100 % to help me... Biggest thing is comfort level is there.... I highly recommend... More

Priuslover I have always had my Prius serviced at what is now Rivera Toyota, what used to be Toyota North. Just had my second 90,000 mile service. another words I have always had my Prius serviced at what is now Rivera Toyota, what used to be Toyota North. Just had my second 90,000 mile service. another words the car has 181,000 miles. runs like a top. Car was ready when promised. Best car I ever owned. More

long history of wonderful service In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend t In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend themselves to help. Always on time. Accurate estimates about both cost of service and time to complete it. I wouldn't take my business anywhere else. More