Rivera Toyota of Mt. Kisco

great We were treated very good I would recommend this dealer to friends and family. The salesman was very knowledgeable about the car and answered all my q We were treated very good I would recommend this dealer to friends and family. The salesman was very knowledgeable about the car and answered all my questions More

Sales and Service Top notch dealer. No pressure ever. Service department is the best I have ever seen. Their concern with each customer is amazing. John, the mana Top notch dealer. No pressure ever. Service department is the best I have ever seen. Their concern with each customer is amazing. John, the manager is top notch. More

Very Happy Customer! As a women in my early 30s with very little knowledge about buying a car I was a little intimidated walking into Rivera Toyota. However my sales consu As a women in my early 30s with very little knowledge about buying a car I was a little intimidated walking into Rivera Toyota. However my sales consultant George Paonessa worked with me like I was his own daughter, he answered all of my questions (as silly as they might have been) thoroughly and with patience. Most importantly, I didn't fee like I was pushed into anything. He listened to what I wanted and helped me find it! Awesome experience and my new car is amazing! More

Top Notch Dealership; A+ for professionalism, From beginning to end, it was a smooth and comfortable experience for me. Everyone was very accommodating. Every question I had was answered profess From beginning to end, it was a smooth and comfortable experience for me. Everyone was very accommodating. Every question I had was answered professionally and accurately by George, Liam and Alan. During discussions, one the partners, Kenny Hicks, also came by to see how things were progressing. He runs a beautiful dealership with a great staff. Would go back just to visit the staff. Purchased a new car without any red tape in a day. George Paonessa and Liam Tully were top notch explaining the car I was interested in with their knowledge of the car to fit my specific needs. George handled a lot of the paperwork, including the insurance transfer, etc. Liam, the general manager was also very knowledgeable and efficient. George explained the bells and whistles on my new car so I could familiarize myself with them before pickup. The finance person, Alan Nadler consummated the details of the financing process and explained everything, i.e., payments, etc. After signing papers on the pickup day, I was on my way home with my new automobile. All in all, they were all terrific and very customer oriented. Thanks, Guys More

Changed my mind about Toyota after a previous bad experience The new salesman Pete is wonderful! I leased a Prius plug-in three years ago and had a bad experience with the salesman. While I loved the car I had n The new salesman Pete is wonderful! I leased a Prius plug-in three years ago and had a bad experience with the salesman. While I loved the car I had not planned to buy a new lease because of that salesman. When Rivera bought the dealership MaryAnn (in business development) called me and asked me to come in. MaryAnn was very accommodating and introduced me to Ken in management who was eager to make-up for my previous bad experience. Ultimately I worked with Pete who was so professional and kind. He answered all my questions and took the time to make sure I was comfortable with the car. He also gave a follow up call to see if I had any additional questions. A very personable and honest man. He makes leasing a car an enjoyable experience. Alan in finance made the final paperwork easy. More

Lease My experience was very pleasant. George worked with me and made the whole process easier. He was available for questions. Everyone was very kind. I l My experience was very pleasant. George worked with me and made the whole process easier. He was available for questions. Everyone was very kind. I love the music. More

Poor customer service Salesman did not return calls promptly, all the people dealt with were unpleasant and seemed " put out." Forgot to order extra headphones. Finance ca Salesman did not return calls promptly, all the people dealt with were unpleasant and seemed " put out." Forgot to order extra headphones. Finance called for insurance info which had been sent weeks earlier. More

Like being with family Bought a Camry over the weekend. This is my 5th Toyota and my first time at this dealership. My best and most comfortable time ever. Friendly and hone Bought a Camry over the weekend. This is my 5th Toyota and my first time at this dealership. My best and most comfortable time ever. Friendly and honest and very helpful with your interest in mind. Everything taken care of. I highly recommend this dealer and want to stop in just to say hello. The sales manager Liam Tully could not be nicer as I dealt with George Paonessa a sales consultant. All the paper work and finance was done by Alan Nadler and I left understanding everything completely. My purchase was a 3 year lease. More

The way it should be at all the dealers. From the beginning to the end the process went smoothly. Everything was explain to us very clearly. Price negotiation was easy. On the pick up day, i From the beginning to the end the process went smoothly. Everything was explain to us very clearly. Price negotiation was easy. On the pick up day, it took a few minutes to sign the papers and car was ready to go. George and Mike were fantastic. Always ready to answer our questions. This dealership will be my first stop next time I buy a Toyota. More

Service Brakes, rotors, drive belt, 4 tires at Rivera Toyota Service Kevin, Donato & Jeff were all extremely helpful & courteous. They very patiently answe Brakes, rotors, drive belt, 4 tires at Rivera Toyota Service Kevin, Donato & Jeff were all extremely helpful & courteous. They very patiently answered all my questions about the work done and also about what may need to be done going forward. More