Rivera Toyota of Mt. Kisco

So pleased I bought a second car! Amazing experience with Mr. Pahlad on the purchase of my car. Very personable, very knowledgeable and you just end up wanting to buy a car from this Amazing experience with Mr. Pahlad on the purchase of my car. Very personable, very knowledgeable and you just end up wanting to buy a car from this young man. Hence, I bought a second car - for my daughter. Mr. Tully, the manager was equally pleasant, helpful and attentive. I highly recommend this dealership to everyone ... and, please do ask for Mr. Pahlad. More

Awesome Great overall experience. They had exactly the vehicle we were looking for at a good price. Staff were all top notch. My wife and I even got to meet M Great overall experience. They had exactly the vehicle we were looking for at a good price. Staff were all top notch. My wife and I even got to meet Mariano More

Very satisfied. Shopped around all the Toyota dealers in the area for a good price on a Toyota Camry. Rivera had the best deals in the area. Very professional and cou Shopped around all the Toyota dealers in the area for a good price on a Toyota Camry. Rivera had the best deals in the area. Very professional and courteous salesman. A pleasurable experience all around. More

great We were treated very good I would recommend this dealer to friends and family. The salesman was very knowledgeable about the car and answered all my q We were treated very good I would recommend this dealer to friends and family. The salesman was very knowledgeable about the car and answered all my questions More

Sales and Service Top notch dealer. No pressure ever. Service department is the best I have ever seen. Their concern with each customer is amazing. John, the mana Top notch dealer. No pressure ever. Service department is the best I have ever seen. Their concern with each customer is amazing. John, the manager is top notch. More

Very Happy Customer! As a women in my early 30s with very little knowledge about buying a car I was a little intimidated walking into Rivera Toyota. However my sales consu As a women in my early 30s with very little knowledge about buying a car I was a little intimidated walking into Rivera Toyota. However my sales consultant George Paonessa worked with me like I was his own daughter, he answered all of my questions (as silly as they might have been) thoroughly and with patience. Most importantly, I didn't fee like I was pushed into anything. He listened to what I wanted and helped me find it! Awesome experience and my new car is amazing! More

Lease My experience was very pleasant. George worked with me and made the whole process easier. He was available for questions. Everyone was very kind. I l My experience was very pleasant. George worked with me and made the whole process easier. He was available for questions. Everyone was very kind. I love the music. More

Top Notch Dealership; A+ for professionalism, From beginning to end, it was a smooth and comfortable experience for me. Everyone was very accommodating. Every question I had was answered profess From beginning to end, it was a smooth and comfortable experience for me. Everyone was very accommodating. Every question I had was answered professionally and accurately by George, Liam and Alan. During discussions, one the partners, Kenny Hicks, also came by to see how things were progressing. He runs a beautiful dealership with a great staff. Would go back just to visit the staff. Purchased a new car without any red tape in a day. George Paonessa and Liam Tully were top notch explaining the car I was interested in with their knowledge of the car to fit my specific needs. George handled a lot of the paperwork, including the insurance transfer, etc. Liam, the general manager was also very knowledgeable and efficient. George explained the bells and whistles on my new car so I could familiarize myself with them before pickup. The finance person, Alan Nadler consummated the details of the financing process and explained everything, i.e., payments, etc. After signing papers on the pickup day, I was on my way home with my new automobile. All in all, they were all terrific and very customer oriented. Thanks, Guys More

Changed my mind about Toyota after a previous bad experience The new salesman Pete is wonderful! I leased a Prius plug-in three years ago and had a bad experience with the salesman. While I loved the car I had n The new salesman Pete is wonderful! I leased a Prius plug-in three years ago and had a bad experience with the salesman. While I loved the car I had not planned to buy a new lease because of that salesman. When Rivera bought the dealership MaryAnn (in business development) called me and asked me to come in. MaryAnn was very accommodating and introduced me to Ken in management who was eager to make-up for my previous bad experience. Ultimately I worked with Pete who was so professional and kind. He answered all my questions and took the time to make sure I was comfortable with the car. He also gave a follow up call to see if I had any additional questions. A very personable and honest man. He makes leasing a car an enjoyable experience. Alan in finance made the final paperwork easy. More

Poor customer service Salesman did not return calls promptly, all the people dealt with were unpleasant and seemed " put out." Forgot to order extra headphones. Finance ca Salesman did not return calls promptly, all the people dealt with were unpleasant and seemed " put out." Forgot to order extra headphones. Finance called for insurance info which had been sent weeks earlier. More