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Rivera Toyota of Mt. Kisco
Mt Kisco, NY
3,743 Reviews
Welcome to the Rivera Toyota & Scion Family! After his remarkable 19 years of success with the NY Yankees as baseball’s #1 closer, Mariano Rivera has opened Rivera Toyota & Scion in Mt. Kisco, New York. As respected as he was in major league baseball, Mariano Rivera plans to impart that same talented focus at his Toyota and Scion dealership. He has recruited the strongest sales team in Westchester County as well as service and parts specialists to help you meet all your automotive needs. At Rivera Toyota & Scion, we pride ourselves on providing quality care and customer service. Come visit us; we look forward to beginning a winning experience with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 2:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,743 reviews
December 09, 2016
Rectification of servicing timing oversight I received after my servicing timing oversight problem a call from the senior service manager who explored my issues with the servicing timing and exp I received after my servicing timing oversight problem a call from the senior service manager who explored my issues with the servicing timing and expressed concern about my experience. I appreciate the call very much and the problem resolution. It should be noted that the difference between an average dealership and a superior dealership and the preservation of a good brand name is the follow-up customer care which was taken today. Thank you. Resolved. More
by Glickhouse
Employees Worked With
Mark Anderson
December 08, 2016
Service With A Smile I have purchased 10 Toyotas from this dealership and all 10 cars were serviced at Rivera Toyota (formerly Toyota North). The reason we keep going bac I have purchased 10 Toyotas from this dealership and all 10 cars were serviced at Rivera Toyota (formerly Toyota North). The reason we keep going back is the great salesman and the superb service department. More
by Bobbyc0824
Employees Worked With
Joseph Loschiavo, Debra Mona Dickson, Ronald Odegaard, Lenny Lombardo, Kris Kampf
December 04, 2016
Very friendly, no pressure All employees were friendly and helpful. One of the owners came out to meet me which was nice. They had a car on the lot that suited my needs. I le All employees were friendly and helpful. One of the owners came out to meet me which was nice. They had a car on the lot that suited my needs. I left feeling it was a good deal for both sides. More
by shademan
Employees Worked With
Other Employees :
Alan Nadler, George Paonessa, Angelo Formisano, Lenny Lombardo, NancyIsabella Sciortino
December 03, 2016
Excellent Experience My family had a wonderful experience with Rivera Toyota. They are not the typical car dealer pressuring you "to make a deal today." Liam and Georg My family had a wonderful experience with Rivera Toyota. They are not the typical car dealer pressuring you "to make a deal today." Liam and George spent a great deal of time with us explaining all of our options and pricing information. In the end they made sure our choice met all of our needs. Lenny was very helpful in explaining the additional options and was very patient with us as we made our decisions. Overall the dealership made this an easy and enjoyable experience. Thank You, Rivera Toyota!!!! More
by Charles
December 03, 2016
No Pressure Rob made buying a RAV4 easy no pressure and more than helpful with financial assistance. I would highly recommend this dealership.Having leased a RAV4 Rob made buying a RAV4 easy no pressure and more than helpful with financial assistance. I would highly recommend this dealership.Having leased a RAV4 we liked it so much we bought it and will lease a new 2017 RAV4. More
by SC Owens
Employees Worked With
Other Employees :
John Hunt, Angelo Formisano, Lenny Lombardo
December 02, 2016
Genuinely nice. Not the typical car dealer attitude. Was very happy with their help in getting me the right car for ME. Cynthia Rojas explained everything to me and took her time listening to all my ext Was very happy with their help in getting me the right car for ME. Cynthia Rojas explained everything to me and took her time listening to all my extensive questions. More
by DISTER
Employees Worked With
Cynthia Rojas
December 01, 2016
Fantastic efficient service department Had a scheduled 5:00 appointment for my 15,000 mile service and an inspection. Arrived about a half hour early and they still took me right away. The Had a scheduled 5:00 appointment for my 15,000 mile service and an inspection. Arrived about a half hour early and they still took me right away. The employees were friendly and accommodating. Especially Jose Alize. They explained everything they did. Would highly recommend Rivera Toyota of Mt. Kisco. More
by Rhonda
Employees Worked With
Jose Azize
November 30, 2016
Service group Service with mark & John excellent. Very accommodating. Thx Easy to work with. Friendly Explained all. Paperwork easy - And easy to understand Service with mark & John excellent. Very accommodating. Thx Easy to work with. Friendly Explained all. Paperwork easy - And easy to understand Very clear All were prepated More
by Debold Gloria joe
Employees Worked With
John Hunt, Mark Anderson
November 29, 2016
I was very pleased with the entire process really pleased to see a staff that worked so well together. Rob our salesman was a great salesman and a great person to deal with really pleased to see a staff that worked so well together. Rob our salesman was a great salesman and a great person to deal with More
by Bobby Brown
November 28, 2016
A horrifying experience We've been taking our Toyota Highlander for maintenance at Rivera Toyota for years, we never had bad experiences. However, our recent one is catastrop We've been taking our Toyota Highlander for maintenance at Rivera Toyota for years, we never had bad experiences. However, our recent one is catastrophic. My husband took our Toyota Highlander 2007 model for 75,000 miles maintenance check up on 11/5/2016. The next day (11/6/2016) we had to drop our son at a soccer game in Bronx. While we were driving on the high way, the Highlander was on fire and heavy white smoke came from under the hood, the car was dead and we were terrified!! To make a long story short, the car was towed to Rivera Toyota. They have investigated and found out there is a hole in the transmission which caused the oil leak and fire, however, we were told it is not their fault! We have had our car checked every 5000 miles. After a routine maintenance check up, the car was dead the next day. It is just too much coincidence! Our insurance company has involved and we were told the car is totaled. We have personal items and tools in the car. My husband called Rivera Toyota and was told that the insurance company has taken the car. To this day, we are not able to get hold of anyone to get our personal stuff back. Rivera Toyota never called us to apologize nor notify us the car was no longer with them. It's been a NIGHTMARE! More
by aishen2013
Employees Worked With
Donato Pozzutto
