Rivera Toyota of Mt. Kisco

The best new car buying experience ever! This morning I worked with Rob Scalare. He mad the whole process easy and smooth. After answering my questions for two weeks his knowledge and dedicat This morning I worked with Rob Scalare. He mad the whole process easy and smooth. After answering my questions for two weeks his knowledge and dedication made my decision an easy one. Thank you Rob! More

Service Excellence Great service experience every time. Ron and the service crew are knowledgeable and helpful. I recommend them highly. I look forward to buying my next Great service experience every time. Ron and the service crew are knowledgeable and helpful. I recommend them highly. I look forward to buying my next car from them. More

Adalberto Maldonado Adalberto Maldonado was our salesman and he made the experience very pleasant and easy. I actually had no intention of buying a Toyota and am now hap Adalberto Maldonado was our salesman and he made the experience very pleasant and easy. I actually had no intention of buying a Toyota and am now happily driving a new Rav 4. He was most persuasive but totally genial - not too aggressive. I would recommend him and Rivera Toyota. More

Attention to the customer Wary, because purchasing a car/suv is an important decision. Years of comfort or discomfort are affected by the outcome. I felt that I was assisted Wary, because purchasing a car/suv is an important decision. Years of comfort or discomfort are affected by the outcome. I felt that I was assisted - not swayed - to come to a sound/happy decision. The result - a sale - a happy customer - and looking forward to years of safe driving. I was impressed with the way that my questions were answered. Mr Paonessa did not say that this was right - or that was wrong, he merely told me what feedback from customers has been. He took into account my personal needs, driving habits and geared his answers to those needs. In short - I felt like Mr Paonessa was present and paid attention to me - the customer. I appreciated this. More

Great express service This morning I brought in my 2016 Toyota Camry in for the 10,000 mile service. Working with Jose of Rivera Toyota is a pleasure, he knows his work a This morning I brought in my 2016 Toyota Camry in for the 10,000 mile service. Working with Jose of Rivera Toyota is a pleasure, he knows his work and does it to the greatest satisfaction, as usual. When the car was completed, it looked as if it just came out of the showroom. RM More

Great service!! I noticed my front bumper had started to come off a few times. So I called wonderful Kevin Feldman, our service consultant, who said come right over, I noticed my front bumper had started to come off a few times. So I called wonderful Kevin Feldman, our service consultant, who said come right over, which I did. Within a few minutes he fixed it for me!! Needless to say I was thrilled!! More

excellent experience for Express Service Quick, efficient, friendly service; easy to make appointment. Pleasant waiting area. Jose Azize is a pleasure to work with at the Rivera Toyota Expres Quick, efficient, friendly service; easy to make appointment. Pleasant waiting area. Jose Azize is a pleasure to work with at the Rivera Toyota Express Service center More

Exceptional Service and Customer Care I have twice come in for maintenance service on my 2016 Toyota Camry. Each visit has been a pleasure especially because of the highly personable and e I have twice come in for maintenance service on my 2016 Toyota Camry. Each visit has been a pleasure especially because of the highly personable and exceptionally professional service provided by the service staff. On each occasion, I dealt with both Jose Azize and Mark Anderson. I arrived at my scheduled time and experienced no wait time. AMAZING. The service was performed expeditiously and during my stay I was offered a variety of great refreshments and snacks. Jose has given me pointers on the proper care and maintenance of my car between servicing. Mark also freely provides great insight on optimal maintenance and care. Both Jose and Mark have patiently advised me on how best to maximize the benefits of my warranties. Their advice is invaluable and I now better understand how my warranties and Toyota Care policies work. Every time I bring in my car for servicing, I leave with it looking BRAND NEW because the Rivera Toyota service team actually washes and details the car after every service, for free! My car runs like a dream too. I cannot overstate how great these guys are. I live in the New York City area but I will always make the hike up to Mount Kisco for servicing just to see Jose and Mark. They are like old friends who just happen to work in the car service department I need. Thanks guys, see you soon! More

Very professional They are very helpful always. Kevin Feldman is great. He went out of his way to explain exactly what was going wrong with my car, including showing They are very helpful always. Kevin Feldman is great. He went out of his way to explain exactly what was going wrong with my car, including showing me evidence that a mouse was living in my air filter. He was very courteous and pleasant to work with. More

will return I had a wonderful experience. Technician worked expeditiously and left the car clean. I would recommend this dealership and will continue to come her I had a wonderful experience. Technician worked expeditiously and left the car clean. I would recommend this dealership and will continue to come here in the future. More