Rivera Toyota of Mt. Kisco

Excellent customer service. Liked the dealership overall. Good selection and willingness to look for car with requested options. Friendly, agreeable, fair price, works to make Liked the dealership overall. Good selection and willingness to look for car with requested options. Friendly, agreeable, fair price, works to make the sale without the hard sell. Sales rep, Colin Bowman, was very responsive in addressing questions and concerns. Followed up appropriately to gauge our interest without making us feel pressured in any way. Did his best to work with his management to satisfy our expectations on price point. We have the car already, but he is still following up with us to insure we understand the technology. Would confidently recommend to interested friends that they work with Colin. More

Sunday Service Hours! It was time for my 10,000 service. I called a few days ago to make an appointment and they offered me a Sunday 1 pm appointment! Awesome! I pul It was time for my 10,000 service. I called a few days ago to make an appointment and they offered me a Sunday 1 pm appointment! Awesome! I pulled in at 1 pm today and there was Mark Anderson ready to take in the car, as jovial and friendly as ever! Made the experience so much smoother! Mark is the best. He actually makes you feel like your home at his house! Outstanding customer service! More

Phenomenal customer service in every department! Eve D. I rarely write a review, but Rivera Toyota is a wonderful car dealership. From sales to the service department the customer service is always amazing I rarely write a review, but Rivera Toyota is a wonderful car dealership. From sales to the service department the customer service is always amazing. John Rossi in sales, and Mark Anderson in the service department, were both engaging, genuine, efficient, and made my experience incredibly pleasant. The employee caliber is top notch. Every encounter with an employee was great! I am so happy I walked into the dealership and was treated so kindly. It was my first car lease, my credit was poor, but the team helped me with the process, and didn't feel embarrassed the way I had at a Connecticut competitor , where I was treated " less than". I was so discouraged and almost gave up, but a week later I walked into River Toyota and was treated like royalty. I will never forget that moment ! I drove off in my Rav 4 a happy customer! Also a Yankee /Rivera fan- but even if I preferred the red socks, I'd still choose to come to Rivera over any other car dealership! a marvelous experience!!! Thank you to all!!!! More

Repairs made easy Ronnie and Mauricio took care of everything so my car was given back in tip top shape. All the while, I was given a loaner car with no hassle. Super h Ronnie and Mauricio took care of everything so my car was given back in tip top shape. All the while, I was given a loaner car with no hassle. Super happy and appreciative! More

A happy exoerience The people i worked with were helpful and courteous. Bob Boyle listened carefully to my concerns and needs and was able to meet both. Mr Ball was The people i worked with were helpful and courteous. Bob Boyle listened carefully to my concerns and needs and was able to meet both. Mr Ball was friendly and cheerful in his presentation after the sale. Buying a car is not something i enjoy doing. My experience at Rivera Toyota has made me less reluctant to buy another car when the time comes. My only disappointment was with Nancy. When I went to her office she was on the phone. I waited and waited and she made no effort to speak with me. After a while I walked out. Everyone else was friendly and helpful. I am glad that I went to this dealership. More

my go-to service center This place is so good that I even take my Honda there for service. The best part is that there is always someone available to take my car immediately, This place is so good that I even take my Honda there for service. The best part is that there is always someone available to take my car immediately, even when I show up without an appointment. The guys are extremely friendly, plus they even vacuum out my car. More

Keep coming back! We've owned three Rav 4's, and two of them were bought from this dealership....our sales experience with George was so good that we went back (specifi We've owned three Rav 4's, and two of them were bought from this dealership....our sales experience with George was so good that we went back (specifically for him)....I hope he's still there when we need our next one! The service center is better than ever....I love the free car washes!....and Shannon is an asset to the team. More

Excellent Very accommodating. No complaints. Staff was very courteous. All issues addressed. I highly recommend and plan on continuing to service my Toyota w Very accommodating. No complaints. Staff was very courteous. All issues addressed. I highly recommend and plan on continuing to service my Toyota with Rivera Toyota. More

Great experience leading a Rav4 I was very happy with my recent leasing experience at Toyota. I worked with two top people, Diana Mitchell and George Paonessa. Both were extremely I was very happy with my recent leasing experience at Toyota. I worked with two top people, Diana Mitchell and George Paonessa. Both were extremely helpful and knowledgeable. They answered all my questions and took my family out for a test drive. The business staff was also friendly and knowledgeable as well.I highly recommend them if you are buying or leasing a Toyota. More

Express service I'm two for two on service visits -A+. Jose is my guy! So are the people behind the scenes who made this so pain-free.I'm in and out of there as prom I'm two for two on service visits -A+. Jose is my guy! So are the people behind the scenes who made this so pain-free.I'm in and out of there as promised. What a delight More