Rivera Toyota of Mt. Kisco

Helpful without high pressure The auto industry in general would sell more cars if they would follow the lead of this dealership. Starting with "Aldo" the sales rep, who offered go The auto industry in general would sell more cars if they would follow the lead of this dealership. Starting with "Aldo" the sales rep, who offered good information without high pressure sales tactics, the transaction went smoothly and fairly. This dealership promises excellent service for the car also, and if the sales experience is any indicator I believe it. I will update my review later after I use the service department. I would recommend this dealership if you are like me and dread the new car buying experience. You will be pleasantly surprised. More

Great Service- Great staff My first time bringing my car in for service. Easy to make appointment, the staff was friendly , quick and knowledgeable. My appointment was taken on My first time bringing my car in for service. Easy to make appointment, the staff was friendly , quick and knowledgeable. My appointment was taken on time and the service was done within the hour. My car was returned spotless! More

Great experience! I received great service from Ronnie who went above and beyond for me to help get an estimate after someone hit my brand new 2017 Prius. He also set I received great service from Ronnie who went above and beyond for me to help get an estimate after someone hit my brand new 2017 Prius. He also set me up with a rental. All super hassle free. Mark Anderson was super helpful and friendly when we came to pick up the car on Sunday. So amazing to have such great service on a Sunday. And when we bought our car, Cynthia was amazing! Very grateful to have Rivera Toyota! More

Always a pleasure to do business with. I recently brought my employers Toyota Sienna in for a service recall which would take the day to complete. As I work close to the dealership it was e I recently brought my employers Toyota Sienna in for a service recall which would take the day to complete. As I work close to the dealership it was easy for me to get a ride back to work. As always it was a pleasure to do business with. My contact was with Jose Azize who scheduled the service as expected and as was finished as promised. I've owned Toyotas for the past 12 years and this dealership along with their employees have convinced me to use this dealership in the future. More

As always excellent service Been coming to this dealer since 2000 when it was Mt. Kisco Toyota....Glad to see the service reps stayed with Rivera Toyota as they all are friendly, Been coming to this dealer since 2000 when it was Mt. Kisco Toyota....Glad to see the service reps stayed with Rivera Toyota as they all are friendly, informative and helpful. Can't say anything negative about this dealership. More

My Service Service is wonderful, from the first point to the end. Waiting in the show room is a wonder experience. Coffee and bagels were a great touch. Service is wonderful, from the first point to the end. Waiting in the show room is a wonder experience. Coffee and bagels were a great touch. More

Prompt and efficient service The service appointment was easy to make, and my car was serviced in a timely fashion. Plus they throw in a car wash! Good job, Ron, and the whole s The service appointment was easy to make, and my car was serviced in a timely fashion. Plus they throw in a car wash! Good job, Ron, and the whole service crew. More

Excelente I highly recommend them, they were very friendly and professional and provided great customer service and price, they worked really hard to find the b I highly recommend them, they were very friendly and professional and provided great customer service and price, they worked really hard to find the best for us.. More

Excellent Service My second scheduled service was an overall inspection and oil change. I waited about 75 minutes which was my expectation and the service experience wa My second scheduled service was an overall inspection and oil change. I waited about 75 minutes which was my expectation and the service experience was smooth and without any surprises. The Service Advisor, Mark Anderson was polite, informative and thorough. Oh, in their very clean facilities fresh coffee, beverages and bagels were available while I waited, a very nice touch. More

5000 mile service My service advisor, Mark Anderson, was excellent. My car was ready ahead of schedule. Car was washed & vacuumed although windows were streaked. My on My service advisor, Mark Anderson, was excellent. My car was ready ahead of schedule. Car was washed & vacuumed although windows were streaked. My only complaint is that the service technician left the paper mat in the car. I appreciate that they use these mats but they should remove it before giving it back to the customer. I shouldn't have to remove a dirty mat from the car and then look for a place to dispose of it. I have used this dealership for several years and this problem happens almost every time. More