River View Ford
Oswego, IL
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We had been looking and researching for an f350 for some time. Craig made it so easy for us to get exactly what we wanted. We are repeat customers and have always had a good experience with this dealer. time. Craig made it so easy for us to get exactly what we wanted. We are repeat customers and have always had a good experience with this dealer. More
My husband & I had been looking for a Ford Expedition Max for quite awhile. Through our search we met Craig, Internet Sales, from River View Ford. He was very helpful trying all areas to find a vehicle tha for quite awhile. Through our search we met Craig, Internet Sales, from River View Ford. He was very helpful trying all areas to find a vehicle that met our needs even if he had to get it from a different dealership. Craig had great follow through but was not pushy. When we finally were ready to see some cars, Craig had just left on vacation. Still he arranged for us to meet Corey and we bought our vehicle. Corey was a great help the day we bought the car , showing me what all the various "buttons" in the car were for. He also arranged a great deal on our trade-in. Craig checked in when he was back in town to make sure we were happy and to see if we needed anything. Overall we had a great experience with everyone we came in contact with at River View Ford. More
I just recently bought a new 2023 Ford Explorer @ River View, my third car I bought here at this dealership. I have all my service done here also. Customer service is #1 at River View. I will only deal wit View, my third car I bought here at this dealership. I have all my service done here also. Customer service is #1 at River View. I will only deal with and have service done with this dealership. Jesse is service dept. and Aldo, and Jack in car sales are fair and great to work with. More
Great customer service from Craig! ! I had an unexpected and stressful purchase to make for to an accident. I inquired about a Bronco online and an hour later had a phone call from Crai ! I had an unexpected and stressful purchase to make for to an accident. I inquired about a Bronco online and an hour later had a phone call from Craig. That afternoon I was in my vehicle. Patty was also great when I arrived at the dealer. She knew all the about the Bronco and helped me get set up and learn all the tricks and tips. I came out from Rockford due to the customer service I received on the phone with Craig and will definitely shop here again for any future needs. Thanks again Craig and Patty! More
Can't say enough good things about the entire experience with RiverView Ford. I was fortunate as I'd only heard of them distantly but was referred directly by Costco. Craig was fully invested from the start with RiverView Ford. I was fortunate as I'd only heard of them distantly but was referred directly by Costco. Craig was fully invested from the start, prompt, professional, efficient, and highly knowledgeable. Craig was diligent in finding options and helping me figure out the best fit for my needs. He seemed to work non-stop until finding the best vehicle I could imagine. Aldo was fantastic also, paying close attention to my trade-in, collaborating with manager Jack, and getting me a great trade-in value. Aldo was very knowledgeable and thorough in the closing processes, helping me get set up and comfortable in the new rig before driving away. I have no doubts at all about recommending anyone to work with this team. More
Craig in internet sales was amazing. We was more than willing to reach out to numerous locations in the area to inquire about picking up a vehicle to match exactly what I wanted. Since w We was more than willing to reach out to numerous locations in the area to inquire about picking up a vehicle to match exactly what I wanted. Since we couldn't find the perfect match he aided in building a new vehicle direct from the factory and gave multiple options to compare numerous price points More
We live an hour away from this dealership but would drive it again. The experience was great all around. Very friendly helpful staff, straight forward process, fair and reasonable prices made this the best c it again. The experience was great all around. Very friendly helpful staff, straight forward process, fair and reasonable prices made this the best car buying experience. Thanks Craig and Pattie and Jeanne! More