River View Ford

No pressure sales I wanted a truck for a special purpose, so it had to be built/ ordered. Craig took the time to work with me over several visits and calls and we put t I wanted a truck for a special purpose, so it had to be built/ ordered. Craig took the time to work with me over several visits and calls and we put together the truck I wanted. Great experience! More

Great experience! I worked with Craig Holsman and Pattie for the lease of my new Expedition. The process was smooth and absolutely pain free! Craig was very responsive I worked with Craig Holsman and Pattie for the lease of my new Expedition. The process was smooth and absolutely pain free! Craig was very responsive and up-front. I didnt feel pressure or deceived as I have historically with the car-buying process. Craig went above and beyond my expectations and I couldn't be happier. I would very highly recommend River View Ford and Craig and Pattie. I'll be back in 3 years when my lease is up! More

Excellent Customer Service Craig Holsman went above our expectations in providing us with the best vehicle for our company's needs. We have purchased many vehicles before, but Craig Holsman went above our expectations in providing us with the best vehicle for our company's needs. We have purchased many vehicles before, but this experience was painless! The process from finding the vehicle, through walking out the door with keys in hand was seamless. No gimmicks. Thank you, Craig! More

I keep going back I've been doing business with River View (River Oaks) Ford since the mid 80's. Although I live in Indiana, when my car needed service they arranged to I've been doing business with River View (River Oaks) Ford since the mid 80's. Although I live in Indiana, when my car needed service they arranged to pick it up and leave a loaner. Mike G. kept me updated regularly on the status of the service and brought attention to some issues I was unaware of without trying to upsell. I always receive courteous and professional service, even without dropping names. I think they should offer a buy 10 get 1 free deal, but I still love these guys. More

Do yourself a favor and go see Craig Holsman If you are in the market for a Ford do yourself a favor and go see Craig Holsman. Hands down the easiest purchase I've ever made at a car dealership. If you are in the market for a Ford do yourself a favor and go see Craig Holsman. Hands down the easiest purchase I've ever made at a car dealership. Great pricing and service, I will be recommending Craig to friends, family and strangers alike. Keep up the great work Craig. More

Responsive and excellent service from beginning to end! I contacted Craig via text and within a week was driving my new car home! Craig wasn't able to be at the dealership when I picked up the car, so Rich I contacted Craig via text and within a week was driving my new car home! Craig wasn't able to be at the dealership when I picked up the car, so Rich Voight was there to walk me through everything. Rich was amazing and greeted me at the door by name and got me in and out of there so quickly! Thank you! More

Service Department that cares about their customers Jim the Manager in the Service Department and his team of caring and hardworking employees get you in and out quickly and professionally. Jim takes th Jim the Manager in the Service Department and his team of caring and hardworking employees get you in and out quickly and professionally. Jim takes the time to get to know his Customers and how they like things done and he strives to accomplish this at every visit. The mechanics and technicians treat their car like it's their own. This is the only Ford Dealership that I bring my 2010 Ford Rousch Mustang to for service ( I don't even take it to the Dealership that I bought it from). It's phase III and I baby it and so do they. Jack Daniels standards are also instilled in everyone at River View Ford and we appreciate them going above and beyond. We have bought all of our vehicles there since 2012 as well as our extended family and friends. We will be loyal to them and pass their name on and on. Thank you River View Ford!! More

Best car buying experience I have ever had! This was by far the best experience I’ve ever had buying a vehicle. I was recommended them and have no regrets. I live an hour away and it was so wo This was by far the best experience I’ve ever had buying a vehicle. I was recommended them and have no regrets. I live an hour away and it was so worth it. They didn’t try to sell me something I didn’t want or more than I could afford. They were so kind and it wasn’t a whole day affair to make my purchase. I was in and out in no time flat! Tom took care of us and he was the best! Gave us a great price without any hassle! John came by and introduced himself and they were all as nice as can be! Will definitely be our go to place for all our vehicles!!! More

Annoying service experience I needed to have recall work done, a seat motor fixed, and an oil change with standard maintenance. I've previously come on Saturdays to have work do I needed to have recall work done, a seat motor fixed, and an oil change with standard maintenance. I've previously come on Saturdays to have work done, but the web site said there were no hours for service on Saturdays, except for the QuickLane. A prior time when I came in, I pulled into the service bay, and a guy said "YOU came to the WRONG place, you should have gone over there" indicating the QuickLane entrance. OK, so this time I knew I needed more than QuickLane service so I started to pull into the service bay near sales. I saw no employees there, but I did see a sign saying something like, "for maintenance, go over to the QuickLane entrance". So I went to QuickLane, walked in, and a guy said "YOU came to the WRONG place, you should have gone over there", indicating the other service entrance. I mentioned the sign, and the guy said that meant just the simple maintenance. So I'm fairly annoyed about the two different entrances and the employees telling me I'm doing it wrong. The guy said they were going to charge me $100 just to do the diagnostic for the seat motor. I reluctantly said OK. Later he said a new seat motor would cost something over $1300 (which I did not want to spend). He did offer to look for a used one which might be cheaper. (Thanks for doing that). He called back to say he couldn't find a used one, but if I found one myself, it would be very simple for me to put in myself. So that $100 diagnostic fee seems like a total scam -- if replacing a seat motor is so trivial, why are they charging a $100 "diagnostic fee"? It had been several months since I had brought my car in, so I was wondering in particular how my brakes were doing. They didn't mention them when they called to say my car was ready, so I didn't see a need to be concerned. However, when I got home and looked at the inspection report, I saw that they did not examine the brakes at all. Every prior time I've been in they just inspected them along with everything else -- it didn't occur to me that I needed to ask them specifically to do that. So in general, I'm finding that taking my car here for service to be an annoying experience. I will go elsewhere from now on. More

oil change Prompt ,dependable, friendly service. Always professional. Good value for for any oil change plus service. I would recommend River View Ford for both Prompt ,dependable, friendly service. Always professional. Good value for for any oil change plus service. I would recommend River View Ford for both sales and service anyday. More