River View Ford

Easiest purchasing experience by far. What a great dealer to work with, all the way from the sales team to the finance office. Craig, Rich and Jeanne were great! I would definitely recomm What a great dealer to work with, all the way from the sales team to the finance office. Craig, Rich and Jeanne were great! I would definitely recommend this reputable dealer to anyone. I can see why they were rated so high on DealerRater. They have my sincere thanks. More

Currie Motors of Valparaiso quoted us a monthly payment more than $850. on 2020 Hybrid Escape. We decided to take the two hour drive to River View Ford. That decision saved us $400. EVERY month!!! more than $850. on 2020 Hybrid Escape. We decided to take the two hour drive to River View Ford. That decision saved us $400. EVERY month!!! More

Great buying experience I have bought a lot of cars in my life and this was one of the better experiences. No high pressure sales tactics. They really worked with me on my I have bought a lot of cars in my life and this was one of the better experiences. No high pressure sales tactics. They really worked with me on my trade in and the car price to get me to numbers that I was happy with. My salesperson Rich V. was very friendly and got all of my concerns/questions addressed. I will definitely consider them when I am ready to purchase my next vehicle. More

Best Price, Customer Service, and Experience I emailed several dealerships looking for pricing on a new Ford Raptor. Craig was quick to respond and immediately shared a great price with me. I sto I emailed several dealerships looking for pricing on a new Ford Raptor. Craig was quick to respond and immediately shared a great price with me. I stopped by the dealership and he immediately introduced me to Jack, the GM of the dealership who made me a fair offer on my trade. We quickly worked the deal and wrapped up paperwork. My truck was prepped and Corey stepped in to educate me on how everything worked and made sure I had a full tank of gas. From start to finish communication was quick, pricing was fair and customer service was great. I never felt like I was being sold or pushed around. This is my first vehicle from River View but certainly won't be my last. More

New Car Craig Holsman was great to work with. Very honest and knowledgeable. Worked hard to get me everything I wanted and to make sure I had a good experie Craig Holsman was great to work with. Very honest and knowledgeable. Worked hard to get me everything I wanted and to make sure I had a good experience. I highly recommend Craig! More

They refuse to take responsibility I bought a 2019 Transit connect from this location in early September. During the first week I owned it, I noticed there was a bar code decal and wha I bought a 2019 Transit connect from this location in early September. During the first week I owned it, I noticed there was a bar code decal and what appeared to be adhesive residue on the top of the van (which is still there). I figured it's not important, no big deal, Ill just peel it off and clean it up later. Fast forward to today and I get the first real good, close-up look at the top of the van. It turns out the spots, of what I though was dirty adhesive residue, were actually chips in the paint right down to the bare metal. Remember, these spots were here from the beginning, I just thought they were dirty areas, NOT CHIPPED PAINT. Ford claims they do an inspection on every new vehicle, but clearly they didn't inspection the top of my van as indicated by the decals, adhesive residue and damage they failed to notice and clean up. Ford is not willing to take responsibility. They claim it happened when the vehicle was in my possession, in spite of the PROOF showing otherwise. Since, they wont do the right thing and take responsibility, this will potentially come out of my pocket to the tune of $600 as quoted by one body shop. Another shop said it looked like paint delamination. I'm going to have to take care of this before my roof starts rusting through, with no help from Ford. I guess they pay more attention to, and prioritize, their showroom vehicles. The lowly transit work van isn't important enough for them to care. Be careful and do your own inspections. Look at EVERYTHING, even the roof. If you can't see the roof, make them bring out a ladder. If they scratch your vehicle with the ladder and you don't notice until you drive off the lot, it's now your financial burden to get it fixed. Good luck if you choose to buy from this dealership More

Riverview Oswego Friendly knowledgeable staff.. very helpful.. honest and hospitable. Would recommend this dealer to family and friends. This was a great exercise for Friendly knowledgeable staff.. very helpful.. honest and hospitable. Would recommend this dealer to family and friends. This was a great exercise for me , to put me in a safe car. More

Bought New Car Craig was honest and knowledgeable. will refer him to my friends who are looking for a car he took all the time needed to answer my questions Craig was honest and knowledgeable. will refer him to my friends who are looking for a car he took all the time needed to answer my questions More