River Front Chrysler Jeep Dodge Ram - Service Center
North Aurora, IL
228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center
River Front Service Department always exceeds my expectations. Big thank you to Faith the Service Advisor and Randy the Technician! The timelines and the price… well you just can’t beat it! Thank expectations. Big thank you to Faith the Service Advisor and Randy the Technician! The timelines and the price… well you just can’t beat it! Thanks again River Front CJDR!! More
The service department does an excellent job of servicing my car. Various items are checked and a report is produced showing me the status of the various items. my car. Various items are checked and a report is produced showing me the status of the various items. More
Service department is terrible, had our truck for 9 days and said it was fixed after a $1500 repair and same issue right when we brought it home. Did not fix it treated us terrible and we have bought multip and said it was fixed after a $1500 repair and same issue right when we brought it home. Did not fix it treated us terrible and we have bought multiple vehicles and have done many service repairs. Do not go there, they are not truthful and treat you awful. We had to call them multiple times a day to get any type of update on our vehicle, they are awful to work with. More
the dealership was clean, the service department was efficient and professional. I went in for a routine oil change and did not have to make an appointment and the wait was under an hour. efficient and professional. I went in for a routine oil change and did not have to make an appointment and the wait was under an hour. More
I was kept in the loop on what was going on with my car, and it was great that I was able to let them know what was not needed. As a woman, I always get some flack when I'm in a garage, but didn't get it he and it was great that I was able to let them know what was not needed. As a woman, I always get some flack when I'm in a garage, but didn't get it here (was married to a mechanic, so I know what did and didn't need to be done and didn't get any push back that I didn't know what I was talking about). The price was a little more than expected, but then again it was over 100K miles, and I feel safe knowing that I'll be safe for the next 100K miles with my Jeep! Great customer service, and I will be back! More
Small waiting room, that did not allow view access to the showroom. Overall, it was OK. Staff, well the staff was above and beyond in the service area. 5 star rating for the staff. The only issue, no on showroom. Overall, it was OK. Staff, well the staff was above and beyond in the service area. 5 star rating for the staff. The only issue, no one introduced themselves More