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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.8
228 Reviews

228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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August 10, 2023

The dealership performed the air conditioning repair correctly and at the cost quoted and time specified. More

by chris
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
August 10, 2023

The service department is always friendly and gets your vehicle serviced quickly and cost effective More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service is always up to the task
August 04, 2023

River Front Service Department always exceeds my expectations. Big thank you to Faith the Service Advisor and Randy the Technician! The timelines and the price… well you just can’t beat it! Thank More

by Hanna6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith, Randy
July 28, 2023

The service department does an excellent job of servicing my car. Various items are checked and a report is produced showing me the status of the various items. More

by sakuradat
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Service department is terrible, had our truck for 9 days and said it was fixed after a $1500 repair and same issue right when we brought it home. Did not fix it treated us terrible and we have bought multip More

by ksulliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Semp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Goehring, Corey Spooner, Rachel Wiskari
July 02, 2023

the dealership was clean, the service department was efficient and professional. I went in for a routine oil change and did not have to make an appointment and the wait was under an hour. More

by sharonkonen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure of employees name
June 27, 2023

Always a pleasure and a great experience. You guys go above and beyond for your customers. More

by keri_dalki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2023

My suv service was finished 2 day's earlier than expected. Parts came in early and did the repair quickly. Coukd not ask for more. More

by wtrendle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 26, 2023

I was kept in the loop on what was going on with my car, and it was great that I was able to let them know what was not needed. As a woman, I always get some flack when I'm in a garage, but didn't get it he More

by abyiss13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goerhing I think?
May 17, 2023

Small waiting room, that did not allow view access to the showroom. Overall, it was OK. Staff, well the staff was above and beyond in the service area. 5 star rating for the staff. The only issue, no on More

by ROBERTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Dominick, Rachel Wiskari
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