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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.8
228 Reviews

228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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November 10, 2023

Never a long wait for oil changes and tire rotation. Always a pleasure to see John (sales) and catching up with him! More

by JoJoBean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for commenting on your experience with our service department! We appreciate the 5-star review!!

November 08, 2023

Good Customer Services Skills. Friendly and efficient. I can't get to 15 words so I am just typing. More

by abaudouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department not sales
Nov 09, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review!

November 06, 2023

The service department was able to complete the work in less time than they quoted. More

by tlenac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 06, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are glad to hear your experience with us was quick and easy. Hope to see you again soon!

November 05, 2023

Hard to say "truly exceptional" because in the infrequent times I need service from you guys, it is consistently "exceptional"!! I was informed I'd have a couple-hours wait, but was out of there in less tha More

by katherinerock5710
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Hi Katherine, thank you so much for taking the time to comment on your experience with us. We truly appreciate the kind words. We hope you have a wonderful holiday as well!

November 01, 2023

They did a good job keeping me updated on my Jeep, I appreciated the texts. More

by nmgeoppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept.
October 21, 2023

Bob the service manager was thorough and explained all expected charges prior to starting the work. He helped make what was a difficult situation a quick and easy fix. More

by Shannon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob - Service
Oct 23, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Hi Shannon, thank you for taking the time to comment on your experience with Bob and our service department! We hope to see you again soon!

October 13, 2023

Excellent dealership! I buy all my vehicles from here and will continue to do so. More

by mark8viii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the kind words, Mark! We appreciate your business and your loyalty. Hope to see you again soon!

October 04, 2023

Very responsive scheduling my appointment and timely, excellent service. I’m very pleased with my experience. More

by William Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Oct 09, 2023 -

River Front Chrysler Jeep Dodge Ram responded

We appreciate the kind words, William. Thank you for sharing your experience with us!

October 03, 2023

Good attention, service to the customers. I would like people speak Spanish, this will be great for people doesn’t speak English. You will have more customers for sure. More

by Oli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Excellent attitude and attention!
Oct 09, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you, Oli!

September 26, 2023

When others couldn't figure out problem and were to busy Riverfront got it in and done fast & correctly. More

by Leds Expressxp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Service Dept
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