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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.9
233 Reviews

233 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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December 06, 2023

Everyone was professional yet personable & very courteous! My van got done faster than I expected. That was a nice surprise. Thank you Riverfront! More

by watrosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad to hear your service visit was fast and easy. We look forward to seeing you again soon!

December 02, 2023

The service was great! The service advisor was very informative and pleasant. The customer service was newly redone and comfortable for the wait. More

by byron.childs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Waltzer
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Byron! We look forward to seeing you again soon!

November 28, 2023

Service was great. ..got right in and out in a timely fashion. Had some questions answered about my Compass that I didn't know how to do. Only thing wrong was that serv More

by SKMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are happy to hear your visit was quick and you were able to get all your questions answered. We look forward to seeing you again soon!

November 14, 2023

Great customer service! Everyone was very courteous and helpful! Service was excellent! We will be back! More

by BQUAN615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review!! We look forward to seeing you again!

November 12, 2023

Great personalized service with Brian Kutin for and oil change, diagnostic and complimentary car wash. I like the updated waiting area. More

by michael.fus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutin
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Michael!

November 10, 2023

Never a long wait for oil changes and tire rotation. Always a pleasure to see John (sales) and catching up with him! More

by JoJoBean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for commenting on your experience with our service department! We appreciate the 5-star review!!

November 08, 2023

Good Customer Services Skills. Friendly and efficient. I can't get to 15 words so I am just typing. More

by abaudouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department not sales
Nov 09, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review!

November 06, 2023

The service department was able to complete the work in less time than they quoted. More

by tlenac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 06, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are glad to hear your experience with us was quick and easy. Hope to see you again soon!

November 05, 2023

Hard to say "truly exceptional" because in the infrequent times I need service from you guys, it is consistently "exceptional"!! I was informed I'd have a couple-hours wait, but was out of there in less tha More

by katherinerock5710
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Hi Katherine, thank you so much for taking the time to comment on your experience with us. We truly appreciate the kind words. We hope you have a wonderful holiday as well!

November 01, 2023

They did a good job keeping me updated on my Jeep, I appreciated the texts. More

by nmgeoppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept.
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