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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.8
228 Reviews

228 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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January 11, 2024

Always wonderful and timely service! Only Jeep dealer I would consider for my Jeep Gladiator. More

by Stang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We appreciate your business and loyalty!

December 23, 2023

Service Team does outstanding customer service. My car had an electrical problem so I thought from a previous service facility, but River front serviced the car and ran their diagnostic test for ab More

by pam829us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 26, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad to hear our service team was able to assist you with your issue and keep you informed throughout the process. We appreciate you taking the time to comment on your experience! Thank you for your business!

December 21, 2023

Service Department, took in for oil change and tire rotation. Received a call telling my that they broke my key for lock nut and they where not able to remove 2 lock nuts. They charged me for 2 lug nut More

by Unsatisfied123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
December 19, 2023

Great service! Mike was great - appreciated his promptness and his follow up skills. Great communication More

by Vanwyhebrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Dec 20, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad Mike was able to provide you with great service - he's awesome! We'll make sure he sees your review!

December 14, 2023

I made an appointment for an oil change. It was completed in 30 minutes. Nice! More

by jbcurtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for your business and the 5-star review!

December 06, 2023

Everyone was professional yet personable & very courteous! My van got done faster than I expected. That was a nice surprise. Thank you Riverfront! More

by watrosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad to hear your service visit was fast and easy. We look forward to seeing you again soon!

December 02, 2023

The service was great! The service advisor was very informative and pleasant. The customer service was newly redone and comfortable for the wait. More

by byron.childs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Waltzer
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Byron! We look forward to seeing you again soon!

November 28, 2023

Service was great. ..got right in and out in a timely fashion. Had some questions answered about my Compass that I didn't know how to do. Only thing wrong was that serv More

by SKMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are happy to hear your visit was quick and you were able to get all your questions answered. We look forward to seeing you again soon!

November 14, 2023

Great customer service! Everyone was very courteous and helpful! Service was excellent! We will be back! More

by BQUAN615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review!! We look forward to seeing you again!

November 12, 2023

Great personalized service with Brian Kutin for and oil change, diagnostic and complimentary car wash. I like the updated waiting area. More

by michael.fus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutin
Nov 14, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review, Michael!

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