River Front Chrysler Jeep Dodge Ram - Service Center

I contacted the service department in regards to warranty work. They promptly scheduled an appointment, set up a loaner car and had my vehicle returned to me in four days. Everyone I interacted with was poli work. They promptly scheduled an appointment, set up a loaner car and had my vehicle returned to me in four days. Everyone I interacted with was polite and professional. They returned my vehicle to me freshly washed and vacuumed. More

The experience was pleasant they did a good job but I was not prepared for a two-hour wait for an oil change but I would still give them 5 stars not prepared for a two-hour wait for an oil change but I would still give them 5 stars More

Jessica (Service Department) and Adam (Parts) provided great service and my Jeep Gladiator turned out great. I will have all my Jeep parts installed there. Thanks and I appreciate it. great service and my Jeep Gladiator turned out great. I will have all my Jeep parts installed there. Thanks and I appreciate it. More

I was very happy with the addon's installed by the service dept. I really appreciated that they allowed me to bring my truck in earlier than the agreed upon appt time because of the upcoming snowstorm service dept. I really appreciated that they allowed me to bring my truck in earlier than the agreed upon appt time because of the upcoming snowstorm. The ladies in the service dept were so nice and made me feel at ease. My new truck is amazing! Lastly, I want to say few words about my salesman, Randy Celaya. Whether he knew it or not. This was one of biggest purchases I would make ever! (Other than a mortgage) He put me a ease and listened. It's a great quality to have as opposed to the stereotypical auto salesman. I never liked the whole car buying thing. You always come out of it wondering if you got the lowest price. Honestly I don't know if I did. I knew what I was willing to pay given my studying of what I wanted. This is a business after all. As long as both party have a win/win I'm good with that. I got a great truck because Randy listened and the rest will work itself out For that I am grateful. More

The dealership has great people working there, like John Provenzano. He sold me and my Mom’s cars to us. He’s very knowledgeable about cars. And was a very nice gentleman! My work was done efficiently and Provenzano. He sold me and my Mom’s cars to us. He’s very knowledgeable about cars. And was a very nice gentleman! My work was done efficiently and quick. The service guys took good care of my car. Thank you. More

I am very happy with my experience at the Riverfront location! Randy was honest, not pushy, and answered all of our questions. Nathan is friendly, understood my service issue, and was efficient in helpi location! Randy was honest, not pushy, and answered all of our questions. Nathan is friendly, understood my service issue, and was efficient in helping me this morning. I am also thankful to the gentleman who delivered my car to my home earlier in the week. Customer service has been amazing. I am comfortable here. More

Riverfront's Service Department has always treated me with respect and always done a great job!! I always get my maintenance done here for my Caravan & they're fair and don't ever try to sell me anything with respect and always done a great job!! I always get my maintenance done here for my Caravan & they're fair and don't ever try to sell me anything I don't need!! That's why this is my 4th van I have bought from them!! What a novel idea, a dealership that does a great job & doesn't rip you off!!!! More

good fast service, amiable sales rep. large variety of new cars. excellent show room and comfortable sales office with adequate covid prevention. Excellent communications a week after sales. new cars. excellent show room and comfortable sales office with adequate covid prevention. Excellent communications a week after sales. More

Very pleased with the service received. Our Jeep was double checked for perfection! Thank you so much! Thank you also to the Sales Department. Great experience! double checked for perfection! Thank you so much! Thank you also to the Sales Department. Great experience! More

I brought my van in on Thursday for a broken strut and strut plate. It has an extended warranty through Chrysler. I was called at noon on Friday by the service writer. He stated that they were waiting for strut plate. It has an extended warranty through Chrysler. I was called at noon on Friday by the service writer. He stated that they were waiting for Chrysler to send an adjuster out to approve the repair, then they would have to order the parts. He said he would call me Friday afternoon. No phone call. Saturday I spoke to the service writer he told me it takes at least 1 day to have an adjuster come out. Why did he tell me on Friday that he would know something? My husband called on Monday morning at 830 and spoke to the service writer. He told my husband that Riverfront needed to send Chrysler pictures of the problem. I called Chrysler directly at noon and they told me they were still waiting, since Friday, for Riverfront to send the pictures. I left several messages with the service manager at Riverfront. After several hours he finally called me back saying they sent the pictures. He said he would order the parts ASAP so when it was approved they could fix it right away. My husband spoke to the Service manager at 430 and he told my husband he would go ahead and order the parts. I keep getting the run-around. This is not the first problem I have had with Riverfront. I only took it there because it is close to my house and didn't want to risk driving too far with a broken strut. More