
River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very pleased with the service received. Our Jeep was double checked for perfection! Thank you so much! Thank you also to the Sales Department. Great experience! double checked for perfection! Thank you so much! Thank you also to the Sales Department. Great experience! More
I brought my van in on Thursday for a broken strut and strut plate. It has an extended warranty through Chrysler. I was called at noon on Friday by the service writer. He stated that they were waiting for strut plate. It has an extended warranty through Chrysler. I was called at noon on Friday by the service writer. He stated that they were waiting for Chrysler to send an adjuster out to approve the repair, then they would have to order the parts. He said he would call me Friday afternoon. No phone call. Saturday I spoke to the service writer he told me it takes at least 1 day to have an adjuster come out. Why did he tell me on Friday that he would know something? My husband called on Monday morning at 830 and spoke to the service writer. He told my husband that Riverfront needed to send Chrysler pictures of the problem. I called Chrysler directly at noon and they told me they were still waiting, since Friday, for Riverfront to send the pictures. I left several messages with the service manager at Riverfront. After several hours he finally called me back saying they sent the pictures. He said he would order the parts ASAP so when it was approved they could fix it right away. My husband spoke to the Service manager at 430 and he told my husband he would go ahead and order the parts. I keep getting the run-around. This is not the first problem I have had with Riverfront. I only took it there because it is close to my house and didn't want to risk driving too far with a broken strut. More
So easy to work with this dealership. Never high pressure and they make the car buying experience easy! Everyone involved worked with me to make it the best experience possible. and they make the car buying experience easy! Everyone involved worked with me to make it the best experience possible. More
Took my Jeep in for oil change and Nathan took great care of me. It was on a busy Friday and he was able to get me in quick so I could go about my day . Thanks Nathan and Riverfront Service department of me. It was on a busy Friday and he was able to get me in quick so I could go about my day . Thanks Nathan and Riverfront Service department More
Each time I have my vehicle in for service, the staff at Riverfront is always first class. They are professional in every aspect, the work is performed is thorough and they are certainly timely in schedulin Riverfront is always first class. They are professional in every aspect, the work is performed is thorough and they are certainly timely in scheduling. They are truly an excellent team. I have been a customer for iverb25 years and intend to remain one. More
The buying experience was very smooth and simple. My salesman Jim actually made buying a vehicle enjoyable. He got to the point and there was no BS from him or any other department. My only issue was wh salesman Jim actually made buying a vehicle enjoyable. He got to the point and there was no BS from him or any other department. My only issue was which Jeep did I want to purchase. The 2021 Rubicon won! Thank you River Front! More
Bailey and Richard were excellent giving me a quote for work that needed to be done. The work was done well and efficiently. They looked up my extended warranty for me And found out the exact pricing for work that needed to be done. The work was done well and efficiently. They looked up my extended warranty for me And found out the exact pricing for the work/ parts, etc. More
Buying Experience was Great! Rob Goldman and Marilyn handled everything very professionally and efficiently. They made the buying experience easy. All people in the organization were pleasant. handled everything very professionally and efficiently. They made the buying experience easy. All people in the organization were pleasant. More
The service was good. No one really provides any direction on where to go or who to talk to upon arriving. Fix this please. A lot of people in the area but no one providing any guidance direction on where to go or who to talk to upon arriving. Fix this please. A lot of people in the area but no one providing any guidance More
By far best experience leasing a car! It was quick everyone was exceptional !! We knew which car we wanted walked right in and got ! Can’t say enough we will be coming back everyone was exceptional !! We knew which car we wanted walked right in and got ! Can’t say enough we will be coming back More