River Front Chrysler Jeep Dodge Ram

I called Riverfront and asked to speak to someone regarding a test drive. I had filled out the online request the day before and had no reply. I was directed to Ted who covers the Promaster line. I e regarding a test drive. I had filled out the online request the day before and had no reply. I was directed to Ted who covers the Promaster line. I explained I needed a test drive of a specific vehicle because I was considering buying this van as a handicap adapted vehicle out of state. I offered to pay for the test drive. Ted was rude, disrespectful, and demeaning towards me as a woman. He told me he couldn’t help me at the time because he was busy, said he might call back later that day and might arrange a time in the following week. He never did. A week and a half later I have heard nothing. I said we would need a local dealership to service the van we were buying and would be using their dealership. He didn’t care. Awful customer treatment. More

Tracey did an excellent job coordinating the purchase of my new truck and the trade in of my old vehicle. The entire experience went very smoothly. my new truck and the trade in of my old vehicle. The entire experience went very smoothly. More

All around great experience. Trisha my sales lady was fantastic working with me over a month. I went from buying a Ram, to buying a Rubicon, to leasing a Ram. I ended up buying one of the first one she s fantastic working with me over a month. I went from buying a Ram, to buying a Rubicon, to leasing a Ram. I ended up buying one of the first one she showed me. Got me everything I requested and just hung in there with no pressure. Vinnie great too! More

Excellent customer service and attention. Faith Mellon from the internet service side was quickly to reply to my many questions and emails. I was very pleased with the vehicle and the whole process from the internet service side was quickly to reply to my many questions and emails. I was very pleased with the vehicle and the whole process More

I contacted the service department in regards to warranty work. They promptly scheduled an appointment, set up a loaner car and had my vehicle returned to me in four days. Everyone I interacted with was poli work. They promptly scheduled an appointment, set up a loaner car and had my vehicle returned to me in four days. Everyone I interacted with was polite and professional. They returned my vehicle to me freshly washed and vacuumed. More

The experience was pleasant they did a good job but I was not prepared for a two-hour wait for an oil change but I would still give them 5 stars not prepared for a two-hour wait for an oil change but I would still give them 5 stars More

Jessica (Service Department) and Adam (Parts) provided great service and my Jeep Gladiator turned out great. I will have all my Jeep parts installed there. Thanks and I appreciate it. great service and my Jeep Gladiator turned out great. I will have all my Jeep parts installed there. Thanks and I appreciate it. More

Unbelievable customer service. Very helpful when trying to get a deal together. This was our second vehicle purchased from them and soon to be a third. I would NOT go to any other Ram/Jeep dealer. 5 stars to get a deal together. This was our second vehicle purchased from them and soon to be a third. I would NOT go to any other Ram/Jeep dealer. 5 stars all around. Marcus, Frank, and Vinny are by far the best of the best. Thanks guys! More

I was very happy with the addon's installed by the service dept. I really appreciated that they allowed me to bring my truck in earlier than the agreed upon appt time because of the upcoming snowstorm service dept. I really appreciated that they allowed me to bring my truck in earlier than the agreed upon appt time because of the upcoming snowstorm. The ladies in the service dept were so nice and made me feel at ease. My new truck is amazing! Lastly, I want to say few words about my salesman, Randy Celaya. Whether he knew it or not. This was one of biggest purchases I would make ever! (Other than a mortgage) He put me a ease and listened. It's a great quality to have as opposed to the stereotypical auto salesman. I never liked the whole car buying thing. You always come out of it wondering if you got the lowest price. Honestly I don't know if I did. I knew what I was willing to pay given my studying of what I wanted. This is a business after all. As long as both party have a win/win I'm good with that. I got a great truck because Randy listened and the rest will work itself out For that I am grateful. More

The dealership has great people working there, like John Provenzano. He sold me and my Mom’s cars to us. He’s very knowledgeable about cars. And was a very nice gentleman! My work was done efficiently and Provenzano. He sold me and my Mom’s cars to us. He’s very knowledgeable about cars. And was a very nice gentleman! My work was done efficiently and quick. The service guys took good care of my car. Thank you. More