
River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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They made the car-buying experience very pleasant and surprisingly easy. Rob G. was patient with us and didn’t play games. We feel we got an honest deal. surprisingly easy. Rob G. was patient with us and didn’t play games. We feel we got an honest deal. More
Dan Spooner is the most knowledgeable car salesman that we have ever had the pleasure of dealing with at a car dealership. Our first experience in 2009 purchasing our Jeep Wrangler was so enjoyable we ret we have ever had the pleasure of dealing with at a car dealership. Our first experience in 2009 purchasing our Jeep Wrangler was so enjoyable we returned in 2022 to purchase our next Jeep Wrangler. River Front will always be our choice when purchasing Chrysler, Jeep, Dodge or RAM products. More
Very nice people to work with, enjoyed the experience. Everyone was very helpful with all the paper work and explanations of details. Thank you all. Everyone was very helpful with all the paper work and explanations of details. Thank you all. More
They were up front and honest, kind, considerate, helpful, and willing to explain everything throughly to me. I appreciated that the most. Very nice people to do business with! helpful, and willing to explain everything throughly to me. I appreciated that the most. Very nice people to do business with! More
Everyone was friendly and knowledgeable. The salesman made it fun and the business manager made it painless. Thank you! I Love my New Pacifica! The salesman made it fun and the business manager made it painless. Thank you! I Love my New Pacifica! More
Horrible Customer Service! !!!! I had the absolute worst Customer Service experience at RiverFront Chrysler today. I went to the Service Department to inquire about having the !!!! I had the absolute worst Customer Service experience at RiverFront Chrysler today. I went to the Service Department to inquire about having the Fuel Filler Housing replaced on my RAM 1500, as the plastic unit ( that encases the gas fuel filler neck) broke at the rivets when I had to use force to dislodge the gas pump (which was stuck) after fueling. I spoke with Mike Goehring, the Service Manager after making an appointment to be sure they had the part and that it was covered under my extended warranty (7/60 Maximum Care Plan). Mike instead gave me the third degree, stating he never heard of this ever happening with a vehicle. I explained that their was actually a class action lawsuit underway for this very issue and is why Chrysler changed the design for later model RAM 1500's. (But that wasn't my concern). Again, asking Mike if this would be covered under my extended warranty (MOPAR Vehicle Protection), Mike said he wouldn't know and couldn't check until I came in for the appointment and they did a diagnostic, took pictures and contacted Chrysler Warranty( which he stated would take about three hours) Not one person was even willing to take a look while the truck which was there. Needless to say I WAS SHOCKED!(we were speaking of a plastic housing unit, not anything of a mechanical nature) I have personally purchased two new vehicles at RiverFront and took my son to recently purchase another one ( RAM 1500, Jeep Cherokee and Jeep Rubicon) and would expect at least halfway decent service, but recieved anything but that today. The dealership was all to eager to sell an extended warranty, but apparently too lazy to reasonably assist a repeat customer. I may not have been clean shaven today, however I am a business professional and shouldn't need to wear a shirt and tie to recieve equal treatment at any establishment. I would never again recommend Riverfront Chrysler to anyone. They apparently dont embrace diversity and Mike was very condescending to say the least. ABSOLUTELY HORRIBLE!!! More