453 Reviews of Rivard Buick GMC - Service Center
very accomodating and good customer service Everyone is prompt and friendly. Always let you know upfront what. Issues are found and.what charges will be.. Very courteous and efficient, and their Everyone is prompt and friendly. Always let you know upfront what. Issues are found and.what charges will be.. Very courteous and efficient, and their customer lounge is clean accomodating. More
Rivard Service Department Staff We have been coming to this dealership for many years. The service staff treats us like family, going out of their way to describe what is needed on We have been coming to this dealership for many years. The service staff treats us like family, going out of their way to describe what is needed on each call. They are dedicated, patient and a wonderful group of people. Also, we like to see Lorena when we visit - she, too, welcomes us and cannot do enough for us. This is the very BEST dealership we have ever supported. When we first went there, we lived 20 miles away. Since then, we moved and are now 45 miles away. To us, the drive is worth it - ur car is properly serviced and runs beautifully. Congratulations to this fine group of people at Rivard! More
Car service Fast response from Dan English is great, work done fast, I feel safe when using this service and will continue this service department for my car need Fast response from Dan English is great, work done fast, I feel safe when using this service and will continue this service department for my car needs. More
Outstanding service Exceptional service as usual, been going there for a few years; quality is superb, and Carlos is an exceptional and top notch advisor, superb employee Exceptional service as usual, been going there for a few years; quality is superb, and Carlos is an exceptional and top notch advisor, superb employee!!! More
Maintenance Always greeted with friendly and courteous people. Quick service and reliable service. Customer lounge always clean and comfortable.Bob Scaggs and Dan Always greeted with friendly and courteous people. Quick service and reliable service. Customer lounge always clean and comfortable.Bob Scaggs and Dan English always go above and beyond as service advisors. More
Well done. Everything was handled professionally and in a reasonable time frame. Wi fi was available with coffee selections. Only thing that prevented a full 5 Everything was handled professionally and in a reasonable time frame. Wi fi was available with coffee selections. Only thing that prevented a full 5 star is the waiting room is too small More
Always good Just cause I never have any problems from the work that was done. Just cause I say it's good. Yes yes yes yes yes Just cause I never have any problems from the work that was done. Just cause I say it's good. Yes yes yes yes yes More
Fantastic as always! Always friendly, professional and trustworthy!! Been going here since 94/95, I would not take my vehicle anywhere else for service!! They are the bes Always friendly, professional and trustworthy!! Been going here since 94/95, I would not take my vehicle anywhere else for service!! They are the best! More
Great Service on a Last Minute Call After waiting for my jobs parking services to come and give me a jump, I raced down I-75 in 5 o'clock traffic to make it to the dealership before they After waiting for my jobs parking services to come and give me a jump, I raced down I-75 in 5 o'clock traffic to make it to the dealership before they closed. I had called and advised them that my battery was dead and I desperately needed a replacement, as I would need another jump if I turned the car off. I arrived and Bob took my car to the back to work on getting the battery replaced. Dan was working on inputting the info in the computer. While doing that he also checked to see if the replacement battery was under warranty, and thank God it was. This saved me $200 plus that I wasn't prepared to spend, so I'm so thankful and appreciative for him checking. I signed the paperwork and headed to the comfy waiting area until they were finished. I was in and out before the close of business being that I arrived a little after 5:30 pm. Everyone here is always friendly, ready to be of service, and always take great care of me and KnightRyder! More
Great customer srevice I was very happy with the customer service I received. They took my vehicle even though I did not have an appointment. The repairs on my vehicle was I was very happy with the customer service I received. They took my vehicle even though I did not have an appointment. The repairs on my vehicle was done. More