453 Reviews of Rivard Buick GMC - Service Center
Excellent as always! Rivard's Service Dept is second to none! Carlos was able to get me in and out in less than a day. Dan, Bob, and Carlos always go the extra mile. Rivard's Service Dept is second to none! Carlos was able to get me in and out in less than a day. Dan, Bob, and Carlos always go the extra mile. More
Install new part Noticed new part was in. Arrived at service department and tech did the paperwork. Signed authorization. He took the vehicle into the shop. Approx 30 Noticed new part was in. Arrived at service department and tech did the paperwork. Signed authorization. He took the vehicle into the shop. Approx 30 mins later tech came into the waiting room to get me. Job done. No pain. Good job. More
Service department Friendly no hassle service. I can send my wife and daughter in for service on there own and not worry about over selling or scare tactics while hav Friendly no hassle service. I can send my wife and daughter in for service on there own and not worry about over selling or scare tactics while having their vehicles serviced. More
WELL HANDLED STRAIGHT FORWARD REPLACEMENT OF A PART The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurat The part arrived after two business days and was installed the next day. All aspects of the process were handle promptly, courteously and accurately. Thanks More
Good customer service My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given m My transmission had gone out and needed total new transmission. Because of the age of my car I decided not to repair the vehicle but they had given me a loaner until I decided what to do. While I did not buy another vehicle from them, they are a good honest dealership. They allowed me to leave my vehicle with them until I decided. I would recommend their service and sales. We dealt with Phil Roberts in sales. He was very helpful More
Service Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vendi Rivard met my expectations in all areas. I was treated respectfully and courtesly. My only complaint is the waiting area needs to be updated. Vending machines are old school. More
Fantastic dealership They were absolutely fantastic. They listened to my concerns and investigated the problems. All turned out quite well. There were no further problems. They were absolutely fantastic. They listened to my concerns and investigated the problems. All turned out quite well. There were no further problems. Dan was great. More
no tire rotation? realized when I had a bolt in one of my recently purchased tires that my tires weren't rotated as I paid for last Saturday!! I always trust your techs realized when I had a bolt in one of my recently purchased tires that my tires weren't rotated as I paid for last Saturday!! I always trust your techs to do what is asked. I will not be so trusting in the future. More
air conditioner repair Carlos was great! He was very timely and courteous as always. I have dealt with him in the past and I have never been disappointed Carlos was great! He was very timely and courteous as always. I have dealt with him in the past and I have never been disappointed More
Best service department! Troy Guidash and his entire service team are the reason I keep buying cars at this dealership for over 25 years. Keep up the good work! Troy Guidash and his entire service team are the reason I keep buying cars at this dealership for over 25 years. Keep up the good work! More