Rivard Buick GMC - Service Center

Helped me during an emergency. My lease Chevy Equinox with 1700 miles and towing a trailer from Florida to Michigan blew seals in the transmission module. I was able to trade it in My lease Chevy Equinox with 1700 miles and towing a trailer from Florida to Michigan blew seals in the transmission module. I was able to trade it in and was back on the road with a new truck the same day. Best dealership I have ever had the pleasure of dealing with. Thanks to Cabe,the general manager and sales representative Ben. More

Oil change, tire rotate All good. Done in 2 hours blah blah blah I could say more but why, oil change and tire rotate need 4 more words, ok All good. Done in 2 hours blah blah blah I could say more but why, oil change and tire rotate need 4 more words, ok More

great experience I called for an appointment on Saturday morning, thinking I'd be scheduling for this week. Surprise! They had an opening and I was finished two hour I called for an appointment on Saturday morning, thinking I'd be scheduling for this week. Surprise! They had an opening and I was finished two hours later! I love my guys in the service department...that's why I've been coming here for almost 22 years! More

Water Intrusion Visited Service Department regarding my Sierra 1500 to find the point where water is coming into the cabin. Truck was purchased in March and we noted Visited Service Department regarding my Sierra 1500 to find the point where water is coming into the cabin. Truck was purchased in March and we noted the smell to sales rep. Service Rep says that the leak is from the windshield seal. He gave phone number to PS Autoglass for repair and that they should bill Ravard GMC. Repair is scheduled for 5/11/2018' More

Great crew They always treat me fairly. I have had two tire repairs in the past month and they have been able to service me without notice and even had to repla They always treat me fairly. I have had two tire repairs in the past month and they have been able to service me without notice and even had to replace the tire this time while I waited. More

Long wait and improper tire inflation Oil and filter and rotate and balance. Waited almost 2 hours, Upon leaving the lot, I noticed the tires were almost flat. I checked the pressure and Oil and filter and rotate and balance. Waited almost 2 hours, Upon leaving the lot, I noticed the tires were almost flat. I checked the pressure and noticed they were set to 30 PSI. I complained to the service advisor who told me the techs go by the door panel. That is ridiculous. If I had a donut on would the tech set it to 30 psi per the door panel? My tires are LT 10 ply tires and had the recommended 50 PSI in them when I arrived. So the tech let 20 lbs of air out of each tire. I waited almost another 30 minutes to have the proper inflation set. This is incompetence, and failure to acknowledge responsibility for making a mistake with safety implications. More

Rivard visit review Rivard service department is outstanding in my view. I've been going there for a number of years and it seems like every visit there is better than th Rivard service department is outstanding in my view. I've been going there for a number of years and it seems like every visit there is better than the last visit. That comment applies to the entire company. I would definitely recommend them. More

Great fast servixe Brought our suv to Rivard for the first time and the service was fantastic. They said it would take approximately an hour and it took 50 minutes. I’d Brought our suv to Rivard for the first time and the service was fantastic. They said it would take approximately an hour and it took 50 minutes. I’d go back again. More

Good service Dan and the service managers are great to work with. Dan was out back when I realized the cab air filter possibly needed changed the other service man Dan and the service managers are great to work with. Dan was out back when I realized the cab air filter possibly needed changed the other service manager promptly took care of it. More

Scheduled Maintenance Carlos was helpful as always. I didn't even finish my coffee before my truck was ready to go. I have been buying trucks from this dealership for 18 ye Carlos was helpful as always. I didn't even finish my coffee before my truck was ready to go. I have been buying trucks from this dealership for 18 years. More