453 Reviews of Rivard Buick GMC - Service Center
Quick service but very frustrating that my ex husband's mistress and my account were mixed up by the VIN. Logan was able to help fix by my phone number. mistress and my account were mixed up by the VIN. Logan was able to help fix by my phone number. More
Always come back here! I always enjoy working with Rivard Buick GMC. How many more words do I need? I hope this does it. Thank you. I always enjoy working with Rivard Buick GMC. How many more words do I need? I hope this does it. Thank you. More
Took 1 hour 50 minutes for oil change. Didn’t correct any of the needs shown in the 71 point inspection. I’m sure glad I took the trouble to make an appointment 1 week in advance. Didn’t correct any of the needs shown in the 71 point inspection. I’m sure glad I took the trouble to make an appointment 1 week in advance. More
Arnold was friendly and efficient. My experience was hassle free, and I would purchase at Rivard again. My experience was hassle free, and I would purchase at Rivard again. More
Great service department. .thanks Misty for your smile! Great job Kay C in Sales department.. enjoyed working with her. Very professional and fun !! It was a pleasurable exper .thanks Misty for your smile! Great job Kay C in Sales department.. enjoyed working with her. Very professional and fun !! It was a pleasurable experience. More
I just want to say how great the service department is. Aj, Misty and Logan and also the manager Troy. Bought my daughter's car in(VW Jetta) to be serviced, Aj was and Misty was nice friendly and great lis Aj, Misty and Logan and also the manager Troy. Bought my daughter's car in(VW Jetta) to be serviced, Aj was and Misty was nice friendly and great listeners. Thanks Logan for being patient and friendly! And thank Troy for exchanging the loner... Thank you also for Ronell our sales guy he friendly and very knowledgeable! More
I brought my car in for a checkup on the transmission because the car was jerking. They found metal particles in the transmission, they tried to say it was NOT a transmission failure when it was REALLY a because the car was jerking. They found metal particles in the transmission, they tried to say it was NOT a transmission failure when it was REALLY a transmission failure. They only replaced the torque converter when they were SUPPOSED to change the WHOLE transmission system. I had confirmation from two other mechanic shops and my brother whom is a transmission specialist in my home state that is is DEFINITELY A TRANSMISSION FAILURE. The car was STILL jerking after the first time and the front tire was low on air-they forgot to put air in after patching the hole from the screw. I brought the car back and they did a "fast and learn"..... the car is STILL jerking right now. This is because metal particles are IN the engine causing the damages. I spoke and expressed my concerns to Troy Guidash. He interrupted and said that he is NOT authorizing a complete transmission system even though it IS a transmission FAILURE. I HIGHLY RECOMMEND TO ANY AUTOMOBILE OWNERS NOT TO BRING YOUR CARS TO THIS SERVICE DEPARTMENT BECAUSE THEY WILL RIP YOU OFF AND PUT YOU IN THE CAR THAT WILL ENDANGER YOUR LIFE AND YOUR LOVED ONES' LIVES AT RISK! THEY DO NOT CARE ABOUT YOUR VEHICLES OR YOUR LIVES! Go to a mechanic shop with HIGH reviews and better repuation!! The ONLY one positive review I would give was that they provided a loaner vehicle the both times they worked on my car. More
The best place to get service for your car. The technicians know what they're doing. Nice team over there. They keep in touch with you while your car in service. I had a great experience with t The technicians know what they're doing. Nice team over there. They keep in touch with you while your car in service. I had a great experience with the team. More