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Rivard Buick GMC - Service Center

Tampa, FL

4.4
453 Reviews

453 Reviews of Rivard Buick GMC - Service Center

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April 23, 2023

Quick service but very frustrating that my ex husband's mistress and my account were mixed up by the VIN. Logan was able to help fix by my phone number. More

by QBISHOP
Recommend Dealer
Yes
Employees Worked With
Luke amd a girl
Apr 25, 2023 -

Rivard Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

April 19, 2023

Always great service. Troy is the best Always good service easy appointments. We wouldn't go anywhere else More

by LORIJOHNSON44@ROCKETMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Logan
Apr 21, 2023 -

Rivard Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

April 16, 2023

Always come back here! I always enjoy working with Rivard Buick GMC. How many more words do I need? I hope this does it. Thank you. More

by theflinns@gmail.com
Recommend Dealer
Yes
Employees Worked With
??
Apr 18, 2023 -

Rivard Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

April 13, 2023

Very good and helpful Chad was polite and helpful. Are car was returned clean More

by Wltbishop@aol.com
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 14, 2023 -

Rivard Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that Chad could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

July 17, 2022

Took 1 hour 50 minutes for oil change. Didn’t correct any of the needs shown in the 71 point inspection. I’m sure glad I took the trouble to make an appointment 1 week in advance. More

by tombennington4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 19, 2022 -

Rivard Buick GMC responded

Tom, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, Nate Pribble, Business Director, (813) 200-8752

July 17, 2022

Arnold was friendly and efficient. My experience was hassle free, and I would purchase at Rivard again. More

by Marc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arnold Little Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Rivard Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivard Buick GMC Team

July 06, 2022

Great service department. .thanks Misty for your smile! Great job Kay C in Sales department.. enjoyed working with her. Very professional and fun !! It was a pleasurable exper More

by DHall827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ in service .👍, Kay C.
Jul 09, 2022 -

Rivard Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Misty and Kay able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Rivard Buick GMC Team

July 02, 2022

I just want to say how great the service department is. Aj, Misty and Logan and also the manager Troy. Bought my daughter's car in(VW Jetta) to be serviced, Aj was and Misty was nice friendly and great lis More

by Tribaby93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Guidash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronell Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Rivard Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Rivard Buick GMC Team

June 07, 2022

I brought my car in for a checkup on the transmission because the car was jerking. They found metal particles in the transmission, they tried to say it was NOT a transmission failure when it was REALLY a More

by professionaljax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Troy Guidash
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Rivard Buick GMC responded

Jax, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact Nate at your earliest convenience. Nate Pribble, Business Manager, (813) 200-8752

March 26, 2022

The best place to get service for your car. The technicians know what they're doing. Nice team over there. They keep in touch with you while your car in service. I had a great experience with t More

by ACHARITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Rivard Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Rivard Buick GMC Team

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