Ritchey Cadillac Buick GMC

HORRIBLE CUSTOMER SERVICE! We bought a vehicle that was supposed to get serviced and cleaned. We have got nothing but excuses and have been lied to repeatedly. Our salesman wa We bought a vehicle that was supposed to get serviced and cleaned. We have got nothing but excuses and have been lied to repeatedly. Our salesman was Carl Beck and he is a man we would not trust at his word and neither should you. We took our complaint all the way to the top of the company and were still just jerked around. I spoke to Larry Kelly who assured me he would look into the issue and get right back to me. After a week we still have not heard a word. We are very disappointed in our overall experience and would never buy another vehicle from Ritcheys. Heck we wouldn't even let them check the oil. There service department claims they gave this vehicle a 120 point check and they missed checking the oil and other fluids. The brakes were shot and all we get is excuses. If your a consumer have a look at these reviews... Do they look real to you? One liners don't really add up to good customer service. I find it impossible that our experience was so bad and everyone else is bragging about them. Seems a little fishy to me. We will never do business with this company again! More

Excellent, top notch service I needed service on my moms car so I drove by rithcy cadaliiac and stopped there. Candace was my service advisor and she was very knowledgeable and ni I needed service on my moms car so I drove by rithcy cadaliiac and stopped there. Candace was my service advisor and she was very knowledgeable and nice. I'll be back for sure! She knew what she was talking about. More

Battery replaced today Pulled in without an appointment today for a battery problem. The service people were friendly and quick to help. We were out with a new battery in Pulled in without an appointment today for a battery problem. The service people were friendly and quick to help. We were out with a new battery in no time. Good experience and price. Ritchey will definitely be our dealer of choice going forward. Thanks guys More

Excellent sales and service. I shopped around to find my car and decided to buy from Ritchey. They provided the best price and great service. Strongly recommended! car and decided to buy from Ritchey. They provided the best price and great service. Strongly recommended! More

Sales representative was very knowlegeable, completed trade in and completion of new truck sale with excellent quality! Shawn showed excellent customer service in his delivery of new truck. trade in and completion of new truck sale with excellent quality! Shawn showed excellent customer service in his delivery of new truck. More

BEST CAR BUYING EXPERIENCE !!!!!! Me and my husband purchased both our cars from here and are so happy with the whole experience we had here. Bob Marks is a remarkable sales man. You can tell he cares purchased both our cars from here and are so happy with the whole experience we had here. Bob Marks is a remarkable sales man. You can tell he cares about his customers and making the car buying process a GREAT one. More

Service is PROMPT, COURTESY, EFFICIENT. Always puts the customer and the customer's needs first. This dealership is at the top of my list before I would go anywhere else for a new or used auto. I have an customer and the customer's needs first. This dealership is at the top of my list before I would go anywhere else for a new or used auto. I have and will continue to recommend Ritchey without hesitation to my friends, family and co-workers. More