Rio Vista Chevrolet

Incredible!! I bought a beautiful new Camaro from here and the experience was absolutely exceptional! I did zero bargaining yet left with a STEAL. Oscar was the be I bought a beautiful new Camaro from here and the experience was absolutely exceptional! I did zero bargaining yet left with a STEAL. Oscar was the best car salesman I've ever had. Buy here! More

Great service, quality employees, wonderful experience I could not be happier with my experience at Rio Vista. Phil is an awesome and genuine guy! He really cares about providing quality service. He was fr I could not be happier with my experience at Rio Vista. Phil is an awesome and genuine guy! He really cares about providing quality service. He was friendly and reassuring, going out of his way to assist me. Everything was great through our whole buying experience! Very knowledgeable, met every request we asked for and was able to get our 2014 Chevrolet Silverado. Erick was very helpful and friendly as well. I highly recommend this dealership to everyone. Thanks guys! keep up the good work. More

great experience in purchase certified pre-owned Chevy Volt I was very happy with my purchase of 2013 Chevy Volt. Oscar, Tyler and Erick gave me a very stress-free experience and I came away with the perfect c I was very happy with my purchase of 2013 Chevy Volt. Oscar, Tyler and Erick gave me a very stress-free experience and I came away with the perfect car. Love it! More

2013 Captiva My wife and I recently purchased a 2013 Chevy Captiva, it was great to drive handled beautifully then we had an electrical problem. At this point the My wife and I recently purchased a 2013 Chevy Captiva, it was great to drive handled beautifully then we had an electrical problem. At this point the entire dealership got on board from the sales manager Tyler, our sales man Phil and the service manager Big Dave and took this problem on as a team. These people treated my wife and I as part of the Rio Vista family, keep us in the loop at ALL time gave us a loner car so we could get around and yes fixed the problem. I can not say enough GREAT things about this dealer and I highly and I do mean HIGHLY recommend this dealer to every one. Thank you all for every thing you did for us. Loren Manes Avery happy Chevy man More

Great product, but less than exceptional experience I traded in our 2005 3/4 ton diesel for a newer 2011 1 ton diesel, nothing wrong with my old truck, but my wife wanted a crew cab rather than extended I traded in our 2005 3/4 ton diesel for a newer 2011 1 ton diesel, nothing wrong with my old truck, but my wife wanted a crew cab rather than extended cab. As we needed to stick to having a long bed truck, finding something that worked for us was rather difficult (as everything is standard 6.5' bed these days). The salesmen I dealt with (Oscar Sanchez) did a great job on showing me around the truck and taking me out for a test drive, he answered all my questions but the only thing he couldn't tell me about was the exhaust brake so I was on my own to find out about that. When I showed up a week later to see if we could reach a deal, my salesmen wasn't in but I was passed from person to person giving me chit chat while they started looking at my trade in until my salesmen showed up. The gentlemen looking at my trade were content looking at just the face of everything with my trade in and didn't seem to care or hear my comments on all the additions that had been installed on the truck, nor did they even look at what I had tried to point out. When we finally got to looking at numbers, they offered me $4000 less than Kelly Blue Book Value for trading into a dealer, and didn't do anything to the price of the truck I wanted. I had previously looked up Blue Book value and new what it was worth, I was so insulted I began to walk out, but they went back and raised the trade in value a bit and started lowering the price of the new truck. I ended up getting the new truck, but looking back now I wish I had held out for the deal I should have gone with (impulse buy to say the least). I see the dealership has no problem listing my used truck they got for a trade in at the correct Kelly Blue Book price, but they sure didn't give me what KBB said it was worth for dealer trade in. The dealer's website and the extra website's they list on (CarGuru.com) list most of their used inventory incorrectly showing standard bed when they are truly long bed, or vice versa. I even emailed Phil Hendershot to inquire as to the true bed lengths on some of their trucks as the online pictures didn't match the details listed online, and this still hasn't been addressed (either way you classify bed lengths look at their online pictures and look at descriptions, they don't match). When we agreed on price and terms I had asked to finance through a specific institution, got approved, but then when I signed paperwork I find that they used a different financial institution (at the same rate, but not what I had requested). Yet again another sign I should have walked away, but impulse didn't stop me. Overall I'm very happy with the product, but way let down by the dealership and the way business was handled (they must have seen me coming). I drove 1.5 hours to get to this dealership, and I can say I will never recommend them to any friends or family. They did seem to sense my lack of happiness with the sale and offered me loyalty points for service/parts if I come to the dealership for work, but a 3 hour roundtrip for an oil change or quick part is not going to happen, and those loyalty points aren't transferable to my local dealership, so just out of luck. Hope this helps others More

Outstanding Purchase Experience I identified the vehicle I wanted on the dealer's website, which by the way is very well laid out and for me contained all the initial details I neede I identified the vehicle I wanted on the dealer's website, which by the way is very well laid out and for me contained all the initial details I needed as a potential buyer. After contacting the dealership the salesman assured me the vehicle I was interested in would be ready for a test drive upon my arrival. Indeed it was, and after the test drive I decided to test drive a second vehicle. I felt very comfortable in doing so and I felt no sales pressure throughout the entire process. I was also really impressed with the financing assistance I received and the welcoming approach the sales and management staff displayed. This dealership will work with you and based on my experience will also do the best they can with your trade-in. Three thumbs up...and GO CHEVY SS!! More

Our fear of car salesmen My husband and I wanted to buy a new car but didn't want to hear that same old sales pitch. So there we were at Rio Vista Chevrolet. I saw what My husband and I wanted to buy a new car but didn't want to hear that same old sales pitch. So there we were at Rio Vista Chevrolet. I saw what I really would like to buy, but of course I'd have to speak to someone. To our surprise, this was our most pleasant and enjoyable experience when buying a vehicle. Thanks to Phil and Erick. More

Recently took delivery of a new vehicle through Rio Vista. The order process was handled perfectly through Phil Hendershot and he kept me updated frequently as the vehicle was transported (sometimes) Vista. The order process was handled perfectly through Phil Hendershot and he kept me updated frequently as the vehicle was transported (sometimes) across the U.S. through some nasty winter weather. It finally arrived at Rio Vista and in perfect shape. He took the time to help me learn the important parts of operating the vehicle and we did a 20-30 minute check-out ride. He is very knowledgeable about the Chevrolet product line. Also met Davey, the Service Manager, who assured me I could obtain a oil change and inspection during the maintenance coverage prior to when the car said it was to be performed. Altogether, I would highly recommend the Rio Vista Chevrolet dealer. Beats the xxxx out of my experience with our local dealer in San Luis Obispo, Ca. More

My wife and I just purchased a new 2014 Suburban from Rio Vista Chevrolet in Buellton. We had a very challenging finance situation that included a substantial amount of negative equity in our trade in. The Vista Chevrolet in Buellton. We had a very challenging finance situation that included a substantial amount of negative equity in our trade in. The dealership worked with the bank over several days to accommodate our situation and we ended up with a new Suburban on terms that were great! I am a repeat customer and I will recommend this dealership to anyone looking for a new Chevrolet vehicle. More

Horrible!!! Don't buy from these crooks!! I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problem I would never recommend this place to any of my friends or family!!! I bought a used suv from them about 7 months ago and I've had nothing but problems with my car and them! About after a week of having the car I started noticing things falling apart, the seatbelt literally fell apart. Looked like they supper glued it together. While making repairs to the suv one of them crashed the front end of my car. Of course they didn't tell me about it but as soon as I got home I noticed and called them. No one wanted to own up to it, not surprising! They ended up fixing the damage but they made me feel like they were doing me a favor! I had to waste so much time driving my car out to them which is about 45 minutes away from me. After they replaced my cracked dash about two weeks later I started noticing a new crack developing looked like they cracked it while installing it and tried to cover it up with some sort of plastic glue like stuff. I peeled it all off to find, sure enough a huge crack on what was suppose to be a new dash. I called them about it they just avoided calling back about it. They never fixed it, they said dashes crack all the time! I was told by the owner that they felt I was taking advantage of them....really??? I took them my car several times to have the transmission look at because of a jerking feeling every time I accelerated. Every time they said it was working fine. Now after all that my transmission has gone out! My car is suppose to be a certified pre owned. I've have so many issues with it. I really don't think they check them like they are suppose to. Don't buy from them unless you want nothing but headaches! And like me you'll be stuck with a peice of junk!!!! More