74 Reviews of Rimrock Subaru - Service Center
Service is usually prompt and staff tries to please and is courteous. They do not always remember to address problems, but take care of them when reminded. is courteous. They do not always remember to address problems, but take care of them when reminded. More
Excellent service department. Communication is superb between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful More
I was impressed! Tyler is a “keeper”. He made me feel like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recal like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recall on the vehicle; it was checked and ok’ed so I wouldn’t have to make another trip. More
A bit disappointing. First service after a purchasing anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any is anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any issues. Similarly at end no discussion of issues, things to watch, or what next services should be. Seemed like just treating the car in front of them with no real desire/approach to build a relationship to have repeat future business. More
They stink! Just because my car has hail damage, doesn't mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them More
Not as good of experience as have had in past. No check point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. More
Quick and easy,friendly,trustworthy,good honest work,good oil products,good car wash,what else can I say ,good job people keep up the good work oil products,good car wash,what else can I say ,good job people keep up the good work More
Trey Hinton was my salesman and he, Henry and Zach were all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The s all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The service team has always been good about answering questions and getting me in right away to check out any concerns I’ve had. More