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Rimrock Subaru - Service Center

Billings, MT

4.6
75 Reviews

75 Reviews of Rimrock Subaru - Service Center

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April 07, 2025

Friendly and always available to answer my questions . You have consistently done great work on my wife’s Subarus and my dealings with you folks has been the same . Thank you. ! More

by hmandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Apr 08, 2025 -

Rimrock Subaru responded

Thank you so much for your kind 5-star review! We're so glad to hear you've had great experiences with us and that we’ve consistently provided excellent service for both you and your wife’s Subarus. We truly appreciate your trust and loyalty. If you ever have more questions or need assistance, we're always here for you. Thanks again for choosing Rimrock Subaru!

February 11, 2025

Honestly, it's not what it used to be. Jesse is great! He is the friendly, reassuring face and I appreciate working with him. However, we come from 100 miles away and used to ALWAYS be off More

by lennonbuddies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
In General
October 23, 2024

They are very proficient and courteous. They answer all your questions without any hesitation. They get your vehicle in and out of service in a timely manner More

by vhoffman0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
September 23, 2024

Professional, attention to detail. Polite customer service, always listening to my concerns, focusing on my desires. More

by dannytball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REBECCA Bandy, Desiree Blackburn
January 30, 2024

Everyone was very helpful and were very concerned that we were happy with the service. More

by Hauler36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
November 14, 2023

Got car in as soon as I got there as they always do and it was done in a reasonable amount of time with everything done as requested. The service people I have dealt with do a great job. More

by jsarms4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names.
April 19, 2023

Professional, thorough, super friendly. Never feel like I'm being unsold. Best car buying decision ever. If the owner would leave my weed alone, it would be perfect. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
April 01, 2023

Still not able to fix the problem. Needed to keep my car until they could figure out the problem. Offered me a loaner until done. But because of a good sales person, Rebecca, I bought More

by Roxie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember all the names. Everyone was awesome. , Desiree Blackburn
February 18, 2023

I am always satisfied with the service at Rimrock Subaru. Jesse was courteous, thorough and explained everything that was cone. And very helpful in arranging for temporary vehicle while my car was being w More

by Judy vogt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, service manager
January 26, 2023

All the personnel are really great. Jen sets appointments. Payton’s a great kid and does a wonderful job for me every time. I really like this dealership. More

by Roxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton and Jen
1
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