Rimrock Subaru

I appreciate the prompt attention your staff gave me. my past review was a single star by mistake. I had a very good buying ng experience with Rimrock. This was my second time dealing to buy a car with my past review was a single star by mistake. I had a very good buying ng experience with Rimrock. This was my second time dealing to buy a car with them and my service after has been great. More

Best experience ever buying a car! No hassle with the salesman trying to sell us something we didn't want. We got exactly what we wanted. The sales team stayed late on a Sunday evenin No hassle with the salesman trying to sell us something we didn't want. We got exactly what we wanted. The sales team stayed late on a Sunday evening, after hours, to help us seal the deal. Definitely will be seeing them again in the near future. More

Amazing People I traded in my old Subaru for a 2018. My saleman and other staff were courteous and straightforward. It was a more positive experience than the last t I traded in my old Subaru for a 2018. My saleman and other staff were courteous and straightforward. It was a more positive experience than the last time under the old regime. Thanks. More

Ernie Lee is a xxxxxxxx Don’t do business here, not only do they treat their customers horribly, they treat their staff horribly. Go elsewhere stay away from any Rimrock stor Don’t do business here, not only do they treat their customers horribly, they treat their staff horribly. Go elsewhere stay away from any Rimrock store, go anywhere else, I bought from Lithia, Ernie and his commercials, says he’s honest directly to your face when he’s the biggest liar on the planet. More

Shady My husband was interested in buying a car from this dealership in cash that he had found on their website, he called the dealership and they told him My husband was interested in buying a car from this dealership in cash that he had found on their website, he called the dealership and they told him he would need to pay a $500.00 Doc fee my husband agreed and began making arrangements for p/u he then spoke with Danny and Danny said no we are not selling you this vehicle unless you finance the car through this dealership. Danny said that we could not buy the car that it was priced wrong on the website but had been negotiating with my husband all day. The customer service was very disappointing! Also why would he not tell us any of the above to begin with. More

Only place to buy a Subaru for 100 miles I only went there because it is within driving range of where I live. The car that I bought is great but there was very little communication between I only went there because it is within driving range of where I live. The car that I bought is great but there was very little communication between me and salesperson. One thing that I did not like was that they never went over the optional equipment that could be removed like the rack on top and the cargo cover. I only wanted the standard model. Currently I am having a problem because the paperwork that we did two months ago is not yet with the subaru financing company so I am paying the wrong amount on the loan. They only offered me $250 dollars for my old car and I took it to another dealer that gave me $1200. for it Good Luck. More

two hours for an oil change with an appointment We purchased a service contract from Rimrock Subaru that covered oil changes and maintenance for our new Subaru We made an appointment for this servi We purchased a service contract from Rimrock Subaru that covered oil changes and maintenance for our new Subaru We made an appointment for this service, and it took them two hours to provide this very basic service. We now regret purchasing this service contract and dread future visits to Rimrock. You would think a dealership would be able to handle this simple service in an efficient manner, but it seems to be beyond their capabilities More

Quick and easy! My wife and I purchased a 2018 Forester from salesman James Mill at Rimrock Subaru on 10-7-17. The transaction entailed trading in two cars for the My wife and I purchased a 2018 Forester from salesman James Mill at Rimrock Subaru on 10-7-17. The transaction entailed trading in two cars for the new one. I was flabbergasted when the trade values came back on the high end of what Kelly Blue Book predicted, without any need to haggle, or unnecessary drama. The entire transaction took about 1.5 hours from arrival to driving away with the new car. This is blisteringly fast for any new car purchase! James was professional and funny, a true pro, and a pleasure to work with. You should buy a car from him, especially if you aren't fond of the half day's rigamarole it takes at other dealerships. More

Fantastic General Manager BJ Johnson truly looks out for your best interest and runs a very honest and fair service. He was very understanding and worked out very complicated s BJ Johnson truly looks out for your best interest and runs a very honest and fair service. He was very understanding and worked out very complicated situation, I can't say enough good things about BJ. Also, the salesman Rusty stayed late for us and was really nice and helpful. More

Great Salesman I had a rare opportunity of dealing with a fantastic salesman at a dealership. I have purchased many vehicles in the past and dealing with Brady was I had a rare opportunity of dealing with a fantastic salesman at a dealership. I have purchased many vehicles in the past and dealing with Brady was by far the best experience I have ever had. I highly recommend giving Brady Wagner a call if you are interested in purchasing a vehicle and would like to actually enjoy the experience! More