Rimrock Subaru
Billings, MT
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A bit disappointing. First service after a purchasing anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any is anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any issues. Similarly at end no discussion of issues, things to watch, or what next services should be. Seemed like just treating the car in front of them with no real desire/approach to build a relationship to have repeat future business. More
They stink! Just because my car has hail damage, doesn't mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them More
Quick and easy,friendly,trustworthy,good honest work,good oil products,good car wash,what else can I say ,good job people keep up the good work oil products,good car wash,what else can I say ,good job people keep up the good work More
Not as good of experience as have had in past. No check point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. More
Trey Hinton was my salesman and he, Henry and Zach were all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The s all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The service team has always been good about answering questions and getting me in right away to check out any concerns I’ve had. More
Arthur was the salesman we worked with today. I have NEVER bought a car online without touching it,driving it, looking it over. He even had it delivered to us!! Watch exceptional customer service he pr NEVER bought a car online without touching it,driving it, looking it over. He even had it delivered to us!! Watch exceptional customer service he provided!! Thank-you so very much! More
Recent servicing (first) on our 2020 Outback.Easy Recent servicing (first) on our 2020 Outback. Easy scheduling, professional, friendly interaction with service department staff. Work done in estima Recent servicing (first) on our 2020 Outback. Easy scheduling, professional, friendly interaction with service department staff. Work done in estimated timeframe. Overall very good experience. More
1st time visiting Rimrock Subaru! Very impressed with the entire operation. Friendly staff who answered questions thoroughly. Service staff covered for each other easily as my service advisor wasn’t availabl entire operation. Friendly staff who answered questions thoroughly. Service staff covered for each other easily as my service advisor wasn’t available and I was checked out quickly. More
Customer service was pleasant and consistent. The service person: Irene,,was very professional and helpful.Overall, a pleasant experience. The service department is effecient and reliable. person: Irene,,was very professional and helpful.Overall, a pleasant experience. The service department is effecient and reliable. More