Rimrock Subaru

It always seems to take longer than I think when I’m waiting to have the scheduled services but the facility is comfortable and the staff is pleasant and helpful. With that being said, one beautiful day waiting to have the scheduled services but the facility is comfortable and the staff is pleasant and helpful. With that being said, one beautiful days, outdoor seating would be great. Tyler, my service advisor is amazing. Friendly, attentive and fabulous customer service skills. He’s definitely an asset to your facility. Keep him!!!! More

Excellent service department. Communication is superb between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful More

Sales rep Jesse King was very knowledgeable and personable. A real pleasure to work with. personable. A real pleasure to work with. More

Very friendly and professional staff. Low key approach. Straightforward process start to finish. Very informative and yet quite time. efficient. I highly recommend this dealership. Straightforward process start to finish. Very informative and yet quite time. efficient. I highly recommend this dealership. More

I was impressed! Tyler is a “keeper”. He made me feel like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recal like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recall on the vehicle; it was checked and ok’ed so I wouldn’t have to make another trip. More

Knowledgeable sales staff, that do a good job telling you about the vehicle without a lot of hard selling. you about the vehicle without a lot of hard selling. More

A bit disappointing. First service after a purchasing anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any is anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any issues. Similarly at end no discussion of issues, things to watch, or what next services should be. Seemed like just treating the car in front of them with no real desire/approach to build a relationship to have repeat future business. More

They stink! Just because my car has hail damage, doesn't mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them More

Not as good of experience as have had in past. No check point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. More

Quick and easy,friendly,trustworthy,good honest work,good oil products,good car wash,what else can I say ,good job people keep up the good work oil products,good car wash,what else can I say ,good job people keep up the good work More