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Rimrock Subaru

Billings, MT

4.2
204 Reviews

324 South 24th Street West

Billings, MT

59102

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Showing 204 reviews

June 28, 2021

Knowledgeable sales staff, that do a good job telling you about the vehicle without a lot of hard selling. More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
Jul 05, 2021 -

Rimrock Subaru responded

Hello Larry, we're happy you found our staff to be so supportive during your experience here at Rimrock Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2021

A bit disappointing. First service after a purchasing anew car from same dealership. 6,000 mile service should make it clear it’s a new car. But no check in on “how do you like it” or asking about any is More

by Beckerjimnm10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 20, 2021 -

Rimrock Subaru responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Henrich Kundig, at hkundig@rimrockauto.com or (406) 651-5200 and we will do our best to make this better.

June 16, 2021

They stink! Just because my car has hail damage, doesn't mean they shouldn't honor the 100,000 mile warranty! Take heed to anyone who buys a car, or deals with them More

by HillaryE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Desiree Blackburn
Jun 19, 2021 -

Rimrock Subaru responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to our General Manager, Henrich Kundig, at hkundig@rimrockauto.com or (406) 651-5200 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

June 11, 2021

Quick and easy,friendly,trustworthy,good honest work,good oil products,good car wash,what else can I say ,good job people keep up the good work More

by 2214Sumac.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brody,George, Charese Aibana
Jun 12, 2021 -

Rimrock Subaru responded

Hello, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 11, 2021

Not as good of experience as have had in past. No check point proof. The form was thrown away or none filled out. Not explained. Car sat when finished for over half hour. Had to go ask for paperwork. More

by Feeleysm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep
Jun 12, 2021 -

Rimrock Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

Trey Hinton was my salesman and he, Henry and Zach were all great! They spent a lot of time going over everything with me and answering all of my questions. My car just had it’s six month checkup. The s More

by Sherri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Hinton
Apr 06, 2021 -

Rimrock Subaru responded

Hi Sherri, thank you for your kind words! We're happy we could help. It's experiences like yours that really keep us motivated! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2021

Arthur was the salesman we worked with today. I have NEVER bought a car online without touching it,driving it, looking it over. He even had it delivered to us!! Watch exceptional customer service he pr More

by Kinbody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Mar 01, 2021 -

Rimrock Subaru responded

Thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

February 05, 2021

Recent servicing (first) on our 2020 Outback.Easy Recent servicing (first) on our 2020 Outback. Easy scheduling, professional, friendly interaction with service department staff. Work done in estima More

by rspear50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Blackburn
Feb 07, 2021 -

Rimrock Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

January 15, 2021

1st time visiting Rimrock Subaru! Very impressed with the entire operation. Friendly staff who answered questions thoroughly. Service staff covered for each other easily as my service advisor wasn’t availabl More

by bob.nimorwicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rogers, Jorge
Jan 17, 2021 -

Rimrock Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Rimrock Subaru

December 16, 2020

Customer service was pleasant and consistent. The service person: Irene,,was very professional and helpful.Overall, a pleasant experience. The service department is effecient and reliable. More

by firefox333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irene
Dec 22, 2020 -

Rimrock Subaru responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Rimrock Subaru!

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