Rimrock Subaru
Billings, MT
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I got immediate attention from the service department. They answered all my questions and helped me set settings on the car. I have a really hard time with all the new electronics They answered all my questions and helped me set settings on the car. I have a really hard time with all the new electronics More
Filled out kelly Blue Book Instant offer, completely truthful, got a response that said consider it SOLD. Drove to Billings they then offered $3961, less then the Kelly offer they accepted and got me to truthful, got a response that said consider it SOLD. Drove to Billings they then offered $3961, less then the Kelly offer they accepted and got me to drive to Billings for the sale. They just scamed me to get me in the door with no consideration of my wasted day and gas purchase.for the 270 mile trip. More
Service is usually prompt and staff tries to please and is courteous. They do not always remember to address problems, but take care of them when reminded. is courteous. They do not always remember to address problems, but take care of them when reminded. More
It always seems to take longer than I think when I’m waiting to have the scheduled services but the facility is comfortable and the staff is pleasant and helpful. With that being said, one beautiful day waiting to have the scheduled services but the facility is comfortable and the staff is pleasant and helpful. With that being said, one beautiful days, outdoor seating would be great. Tyler, my service advisor is amazing. Friendly, attentive and fabulous customer service skills. He’s definitely an asset to your facility. Keep him!!!! More
Excellent service department. Communication is superb between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful between customer and customer service. Very convenient and always on time. I would highly recommend this service department. Wonderful More
Very friendly and professional staff. Low key approach. Straightforward process start to finish. Very informative and yet quite time. efficient. I highly recommend this dealership. Straightforward process start to finish. Very informative and yet quite time. efficient. I highly recommend this dealership. More
I was impressed! Tyler is a “keeper”. He made me feel like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recal like my safety in my Subaru was important to him. The tech found a nail in my tire that I had forgotten to mention when I drove in. There was a recall on the vehicle; it was checked and ok’ed so I wouldn’t have to make another trip. More