Rimrock Subaru

Personal are great. Always ready to assist customers as they arrive and see they are well taken care of they arrive and see they are well taken care of More

I found out from a neighbor that there is a required update to STARLINK. I called the dealer they said the free update expired on 1/15/2022. They said I would have to pay 300.00. I didn’t get a letter o update to STARLINK. I called the dealer they said the free update expired on 1/15/2022. They said I would have to pay 300.00. I didn’t get a letter otherwise I would have come in. They told me to call Subaru America. They gave me the STARLINK phone number. Anna told me it was extended and told me to make a appointment and to call her back when I did. Her number is a 800 number and not a direct line. After 2 1/2 hours on the phone no one could help me. Each department said I had to talk to the other. I received a email back in December to renew my subscription. Nothing about a update requirement. I should have received a letter or email or a phone call. I won’t recommend Subaru because of the fact they are more than happy to take your money year after year for STARLINK but won’t help you because of a deadline. I could get my car in before February when it switches to 5G but I don’t think I should have to pay. More

Very friendly and helpful. New to Billings, Montana . Very clean and comfortable and time efficient. Very clean and comfortable and time efficient. More

Great people, great service, would recommend them to my friends.or anyone looking for a place to do business. friends.or anyone looking for a place to do business. More

The staff was friendly and knowledgeable. The work was done in the time frame that they told me which I appreciate. Thanks Rimrock Subaru. done in the time frame that they told me which I appreciate. Thanks Rimrock Subaru. More

Thankyou Brady, Henry and Chris for your honesty, excellent customer service and professionalism. I am so happy with my vehicle, monthly payment and interest rate. Appreciate you working with me to g excellent customer service and professionalism. I am so happy with my vehicle, monthly payment and interest rate. Appreciate you working with me to get me what I needed. I will highly recommend Rimrock Subaru. You are the BEST!!! More

We live out of state, so we make service appointments. They are always prompt, quick & have excellent service. The waiting room is cozy and filled with drink & snacks. Our original salesman is always read They are always prompt, quick & have excellent service. The waiting room is cozy and filled with drink & snacks. Our original salesman is always ready to answer questions in person or by phone. We recommend this Subaru dealership for both sales and service. More

Service was prompt, professional & courteous. Staff was friendly & engaging. Courtesy shuttle was greatly appreciated. Great job. friendly & engaging. Courtesy shuttle was greatly appreciated. Great job. More