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Rimrock Subaru
Billings, MT
212 Reviews
Rimrock Subaru stands out as a top-rated Subaru dealership in Billings, MT, due to its unwavering commitment to providing exceptional service, a comprehensive inventory, and a community-focused approach. As a leading Subaru Billings location, Rimrock Subaru dealership offers a diverse selection of new and used vehicles, ensuring that every customer can find the perfect car to meet their needs. Our inventory includes the latest Subaru models (like the awesome Subaru Crosstrek and the family-friendly Subaru Ascent) and a wide range of quality used cars, making it a popular choice for those searching for used cars in Billings MT. The knowledgeable and friendly staff at Rimrock Subaru are dedicated to delivering a seamless and enjoyable car-buying experience, which has earned them a stellar reputation among Subaru Montana enthusiasts.
This focus on customer satisfaction, combined with active involvement in the local community, distinguishes Rimrock Subaru from other car dealerships in Billings, MT. The blend of high-quality service, extensive vehicle options, and community engagement cements Rimrock Subaru's status as a top-rated Subaru dealership in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 212 reviews
April 27, 2022
Called about a car advertised for $12,999. As a disabled person, I was looking for a safe car. Got a ride to get there, 100 miles one way, and see the car had been in some kind of accident, fr As a disabled person, I was looking for a safe car. Got a ride to get there, 100 miles one way, and see the car had been in some kind of accident, front clip busted loose, rear clip busted loose. Before taking on test drive, agreed asking price was $12,999. After test drive they came in with a piece of paper telling me the price was $14,999, as I needed to pay storage? Title transfer? The car may be worth $5000, only after its been inspected due to accident. Which of course they denied there was anything was wrong with it. I would never do business with xxxxxxxx like that. Trying to financially exploit a disabled person who traveled 100 miles one way, and pull that crap shows just the kind of place it truly is More
by Swmackay
Employees Worked With
Trey
April 13, 2022
they were very nice and helpful. Jesse king was very good about taking me through the steps on the computer for all of the different fetchers. and set my phone up for me for my remot Jesse king was very good about taking me through the steps on the computer for all of the different fetchers. and set my phone up for me for my remote start. also set up Dave’s. stayed with us through every step. I enjoyed my time with every body at Subaru. More
by Etta
Employees Worked With
Jesse King, Desiree Blackburn
April 11, 2022
Kayla and Henry and Chris were fantastic. They went over the various options gor financing and spent all the time I needed to understand the car’s features. The initial choosing of the car They went over the various options gor financing and spent all the time I needed to understand the car’s features. The initial choosing of the car went smoothly. Fantastic experience! More
by Carol
Employees Worked With
Kayla, Henry, Chris
February 26, 2022
I paid off my vehicle 2021 I have been trying to reach someone in financing about my Gap insurance. since I paid it off early I would like know about the refund on the gap anyhow I paid it off on Nov 29th someone in financing about my Gap insurance. since I paid it off early I would like know about the refund on the gap anyhow I paid it off on Nov 29th , I have left many ,many messages and sent email to finance Dept. No response this is on going since January 2022.I also left a message on one of the managers machine still no response so yesterday 2/24/22 I call someone in the sales dept to try to get help somehow she was very nice and helped the best she could she then transferred me to another person who couldn't help me because the person who knows about this wasn't in !! So she promised she would call me back today guess what to no surprise I did not receive a call today!!! I am extremely frustrated .we were going to trade in my 2019 for a 2022 we will not be doing that with these folks again this is bad, business.I will continue to try and get some answers on this matter. Just wanted to share because I want other people to be aware of this issue if you buy gap insurance ask the questions at that time. More
by leslie.foster- Kessner
Employees Worked With
Chris W.
February 18, 2022
I ordered a car and they kept me informed of its progress. Once it was delivered, they gave me a good trade-in value. There were no unexpected charges and everyone involved was courteous and profess progress. Once it was delivered, they gave me a good trade-in value. There were no unexpected charges and everyone involved was courteous and professional. It was a pleasant car-buying experience and I would go there for my next car. More
by Matt B
Employees Worked With
Kayla Atkinson, Desiree Blackburn
February 15, 2022
Great service! Tyler was terrific! Wonderful dealership! Warm & welcoming! The customer comes first! I love my Forester! Tyler was terrific! Wonderful dealership! Warm & welcoming! The customer comes first! I love my Forester! More
by Megg0920
Employees Worked With
Service: Tyler “Scooter”
February 01, 2022
The service was above and beyond. Jesse worked tirelessly to make sure I had exactly what I wanted at the price I could afford. Very happy with the process from beginning to end. Would recommend Rimrock Suba to make sure I had exactly what I wanted at the price I could afford. Very happy with the process from beginning to end. Would recommend Rimrock Subaru to anyone! More
by avasmommy227
Employees Worked With
Jesse King
January 25, 2022
I found out from a neighbor that there is a required update to STARLINK. I called the dealer they said the free update expired on 1/15/2022. They said I would have to pay 300.00. I didn’t get a letter o update to STARLINK. I called the dealer they said the free update expired on 1/15/2022. They said I would have to pay 300.00. I didn’t get a letter otherwise I would have come in. They told me to call Subaru America. They gave me the STARLINK phone number. Anna told me it was extended and told me to make a appointment and to call her back when I did. Her number is a 800 number and not a direct line. After 2 1/2 hours on the phone no one could help me. Each department said I had to talk to the other. I received a email back in December to renew my subscription. Nothing about a update requirement. I should have received a letter or email or a phone call. I won’t recommend Subaru because of the fact they are more than happy to take your money year after year for STARLINK but won’t help you because of a deadline. I could get my car in before February when it switches to 5G but I don’t think I should have to pay. More
by debshinler
Employees Worked With
Charese Aibana
