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Rimrock Subaru

Billings, MT

4.2
199 Reviews

324 South 24th Street West

Billings, MT

59102

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Showing 199 reviews

March 22, 2022

The staff is friendly, helpful, and efficient. The waiting area offers a good variety of seating and refreshment options. More

by LHK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 24, 2022 -

Rimrock Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2022

I paid off my vehicle 2021 I have been trying to reach someone in financing about my Gap insurance. since I paid it off early I would like know about the refund on the gap anyhow I paid it off on Nov 29th More

by leslie.foster- Kessner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris W.
February 18, 2022

I ordered a car and they kept me informed of its progress. Once it was delivered, they gave me a good trade-in value. There were no unexpected charges and everyone involved was courteous and profess More

by Matt B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Atkinson, Desiree Blackburn
Feb 21, 2022 -

Rimrock Subaru responded

Hi Matt, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2022

Great service! Tyler was terrific! Wonderful dealership! Warm & welcoming! The customer comes first! I love my Forester! More

by Megg0920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Tyler “Scooter”
Feb 16, 2022 -

Rimrock Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rimrock Subaru. We hope you continue to choose us for all your automotive needs! Take care!

February 01, 2022

The service was above and beyond. Jesse worked tirelessly to make sure I had exactly what I wanted at the price I could afford. Very happy with the process from beginning to end. Would recommend Rimrock Suba More

by avasmommy227
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse King
Feb 03, 2022 -

Rimrock Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

January 27, 2022

Personal are great. Always ready to assist customers as they arrive and see they are well taken care of More

by firechief20-50
Recommend Dealer
Yes
Employees Worked With
Tyler Hall
Jan 29, 2022 -

Rimrock Subaru responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2022

I found out from a neighbor that there is a required update to STARLINK. I called the dealer they said the free update expired on 1/15/2022. They said I would have to pay 300.00. I didn’t get a letter o More

by debshinler
Customer Service
Recommend Dealer
No
Employees Worked With
Charese Aibana
Jan 28, 2022 -

Rimrock Subaru responded

Hi, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to our General Manager, Henrich Kundig, at hkundig@rimrockauto.com or (406) 651-5200 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Feb 02, 2022 -

debshinler responded

My issue has been resolved. Clayton the service department manager let me know that they would do the update. I had the update done and I am happy with the outcome. Thanks!

January 17, 2022

Very friendly and helpful. New to Billings, Montana . Very clean and comfortable and time efficient. More

by Browning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 20, 2022 -

Rimrock Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2022

Great people, great service, would recommend them to my friends.or anyone looking for a place to do business. More

by ranger.vocal-0f
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 20, 2022 -

Rimrock Subaru responded

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about the services you received. Thanks again for the recommendation, and have an amazing day!

January 13, 2022

The staff was friendly and knowledgeable. The work was done in the time frame that they told me which I appreciate. Thanks Rimrock Subaru. More

by Marv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George in service
Jan 14, 2022 -

Rimrock Subaru responded

Hi Marv, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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