Rimrock Subaru

Jesse provided clear options, provided accurate cost estimate and timeframe. Did not try to upsell services. Kept us updated and was good to work with. estimate and timeframe. Did not try to upsell services. Kept us updated and was good to work with. More

The work and cost are communicated clearly before beginning. Staff shows concern for those waiting in the lounge. My car has been well cared for and I hope to get another decade of use from it. beginning. Staff shows concern for those waiting in the lounge. My car has been well cared for and I hope to get another decade of use from it. More

The service team does a great job paying attention to the customer from giving a courtesy ride home to showing me how to avoid a steering wheel lockout.We are more than happy with the new Ascent and the folk customer from giving a courtesy ride home to showing me how to avoid a steering wheel lockout.We are more than happy with the new Ascent and the folks who help us keep it running smoothly. More

The process was quick and easy. The people were pleasant and helpful. The service was handled quickly The people were pleasant and helpful. The service was handled quickly More

Fantastic service, I didn't even know that I wanted a new car when I went in to get my car serviced and here I am driving a new-new car! car when I went in to get my car serviced and here I am driving a new-new car! More

My service appointment went easily and efficiently. Jesse, thanks for all of your help. David Craig Jesse, thanks for all of your help. David Craig More

Fantastic service-In and put in under a hour using the express service I will be back!! express service I will be back!! More

I took my car in to the service department. There was some thing I needed them to fix. I waited an hour for them to look over my car, I was then told they needed to call me about how much the p There was some thing I needed them to fix. I waited an hour for them to look over my car, I was then told they needed to call me about how much the part would be. I never heard from them again. Anytime I called the phone was just rang and rang and rang. Someone returned my voicemail but they couldn’t even tell me who I was working with they were calling to ask me who I was working with. And I had no idea who I was working with because I had no paperwork from that day. More

Service dept was tasked with a number of service items needing attention beyond the normal interval; including replacing a cracked windshield. They were able to complete the tasks in expedited fashion. needing attention beyond the normal interval; including replacing a cracked windshield. They were able to complete the tasks in expedited fashion. Which I appreciated. More

We were dreading having to buy a used car, but Rimrock made it super easy! made it super easy! More