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Rimrock Subaru
Billings, MT
212 Reviews
Rimrock Subaru stands out as a top-rated Subaru dealership in Billings, MT, due to its unwavering commitment to providing exceptional service, a comprehensive inventory, and a community-focused approach. As a leading Subaru Billings location, Rimrock Subaru dealership offers a diverse selection of new and used vehicles, ensuring that every customer can find the perfect car to meet their needs. Our inventory includes the latest Subaru models (like the awesome Subaru Crosstrek and the family-friendly Subaru Ascent) and a wide range of quality used cars, making it a popular choice for those searching for used cars in Billings MT. The knowledgeable and friendly staff at Rimrock Subaru are dedicated to delivering a seamless and enjoyable car-buying experience, which has earned them a stellar reputation among Subaru Montana enthusiasts.
This focus on customer satisfaction, combined with active involvement in the local community, distinguishes Rimrock Subaru from other car dealerships in Billings, MT. The blend of high-quality service, extensive vehicle options, and community engagement cements Rimrock Subaru's status as a top-rated Subaru dealership in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 AM
Friday 7:30 AM - 5:30 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 212 reviews
January 26, 2023
All the personnel are really great. Jen sets appointments. Payton’s a great kid and does a wonderful job for me every time. I really like this dealership. Jen sets appointments. Payton’s a great kid and does a wonderful job for me every time. I really like this dealership. More
by Roxie
Employees Worked With
Payton and Jen
December 01, 2022
Shawn the Service Advisor was excellent in helping me with my Outback. He explained what needed to repair my vehicle and get me back on my trip. with my Outback. He explained what needed to repair my vehicle and get me back on my trip. More
by Pete - Go Cats!
Employees Worked With
Shawn Skelton
October 26, 2022
Prior to this past experience with Rimrock Subaru I thought they were a stand up company that took care of their customers. However after 5 phone calls and 4 voicemails without a callback because they thought they were a stand up company that took care of their customers. However after 5 phone calls and 4 voicemails without a callback because they OWE me money I have changed my mind. My advice... find another dealership. More
by suz_morgan
Employees Worked With
No response from finance departed or sales director.
October 26, 2022
HORRIBLE business ethics. Called about a car posted for sale online, talked with Jesse in person and was able to look at & sit in car. I was refused the ability to drive or pu Called about a car posted for sale online, talked with Jesse in person and was able to look at & sit in car. I was refused the ability to drive or purchase the car (with cash in hand) until it was ran through the mechanic and detailed. Jesse promised I would be called as soon as it was available. I called to check on car after no call all day and was told it was sold. I was never even given the opportunity to purchase due to their poor communication, lack of respect for the time I already invested and the sales team looking for a quick sale no matter the client. Chris tried to back peddle and stated it was never for sale until it was detailed and pulled on lot. When it was, coincidental, people on site wanted to purchase so it was sold. Yet it was posted "for sale" online 4 days prior. No apology and was hung up on after expressing my extreme disappointment in their business practices. More
by Jane Doe
Employees Worked With
Chris & Jesse
October 20, 2022
Friendly customer service. Shows what work has been done and also explains about the service when asked. Shows what work has been done and also explains about the service when asked. More
by Cechheath
Employees Worked With
I don’t know these names so can’t rate. Jess in service and his team.
October 08, 2022
Jesse provided clear options, provided accurate cost estimate and timeframe. Did not try to upsell services. Kept us updated and was good to work with. estimate and timeframe. Did not try to upsell services. Kept us updated and was good to work with. More
by GL
Employees Worked With
Service Department - Jesse
September 24, 2022
The work and cost are communicated clearly before beginning. Staff shows concern for those waiting in the lounge. My car has been well cared for and I hope to get another decade of use from it. beginning. Staff shows concern for those waiting in the lounge. My car has been well cared for and I hope to get another decade of use from it. More
by Pat
Employees Worked With
Jesse Kinder, Jesse King
